Summary
Overview
Work History
Education
Skills
Certification
Awards
Personal Information
Timeline
Generic

James Baxter

Pocatello,ID

Summary

Dynamic manager with extensive experience in customer service, site management, and team leadership. Proven track record in increasing sales and improving team performance. Skilled in inventory management, scheduling, and strategic planning. Committed to driving success and fostering professional growth within teams.

Overview

9
9
years of professional experience
1998
1998
years of post-secondary education
1
1
Certification

Work History

Site Manager

Tagg-N-Go Car Wash
Pocatello, US
06.2025 - Current
  • Managed state-of-the-art car wash operations to ensure exceptional service quality.
  • Coordinated labor force schedules to optimize workflow efficiency.
  • Maintained site facilities to uphold cleanliness and safety standards.
  • Forecasted operational needs to align resources with demand.

Fresh Foods Department Manager

WinCo Foods
Pocatello, US
01.2024 - 06.2025
  • Managed Fresh Foods Department operations, ensuring high standards of customer service.
  • Oversaw inventory management to maintain optimal stock levels and minimize waste.
  • Coordinated product ordering and replenishment processes to meet customer demand.
  • Directed personnel management activities to enhance team performance and engagement.

Branch Manager

Rocky Mountain Management
Pocatello, US
03.2021 - 10.2023
  • Oversaw operations of a large-scale staffing agency, delivering qualified candidates for temporary and permanent roles.
  • Managed payroll administration, recruitment, interviewing, hiring, and human resources functions.
  • Supervised sales initiatives and recruitment efforts for prospective employers seeking payroll and workforce solutions.
  • Transformed Pocatello Branch from lowest to fastest growing location by increasing weekly sales from $15K to over $80K.
  • Fostered a competitive environment to drive team success and performance improvement.

Department Manager

The Home Depot
Pocatello, US
09.2016 - 03.2021
  • Oversaw most profitable department at Chubbuck Home Depot, achieving top ranking in Region out of 96 stores.
  • Directed an $11 million business, consistently driving growth and success.
  • Led team of sales specialists, ensuring tailored service to meet specific customer needs.
  • Achieved unprecedented departmental success, recognized after 21 years by previous management.
  • Received award from Regional Vice President, celebrating significant accomplishments with local managers present.

Education

Idaho State University
Pocatello, ID

Butte County High School
Arco, ID

Skills

  • Customer service expertise
  • Computer literacy
  • Interpersonal skills
  • Time management
  • Sales and retail management
  • Warehouse distribution and inventory management
  • Workforce management
  • Human resources management
  • Conflict resolution
  • Team leadership and coaching

Certification

  • Food Handlers Managers Certification, 05/01/24, 05/01/29
  • Forklift Certification
  • Electric Pallet Jack Certification

Awards

Secret Shop, In my Career at WINCO I never scored less than a 10/10 on a secret shop by providing consistent and exceptional customer service. I received 11 of these awards.

Personal Information

Authorized To Work: US

Timeline

Site Manager

Tagg-N-Go Car Wash
06.2025 - Current

Fresh Foods Department Manager

WinCo Foods
01.2024 - 06.2025

Branch Manager

Rocky Mountain Management
03.2021 - 10.2023

Department Manager

The Home Depot
09.2016 - 03.2021

Idaho State University

Butte County High School

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