James Bostick
Clover
Summary
Results-driven Account Officer with 30 years of experience in indirect lending. Expertise in optimizing dealer performance and enhancing operational efficiency through cross-functional collaboration. Committed to maintaining professional integrity and leveraging industry trends for continuous improvement.
Overview
32
32
years of professional experience
Work History
Indirect Lending-Account Officer
TRUIST
06.1996 - Current
- Oversaw $200 million dollar indirect auto portfolio, ensuring compliance with bank standards for past dues charge-offs and yield.
- Implemented and enforced protocols to safeguard sensitive financial information.
- Collaborated with management to devise and execute strategies enhancing dealer performance and operational efficiency.
- Engaged in continuous professional development to enhance industry knowledge and job performance.
- Facilitated cross-functional collaboration between departments for more efficient budget allocation based on organizational priorities.
Collections Agent-Indirect Lending
TRUIST
09.1993 - 06.1996
- Managed delinquent accounts to minimize losses and improve collection outcomes.
- Negotiated payment plans with clients to facilitate timely debt resolution.
- Assisted customers in understanding account details and payment options effectively.
- Analyzed account histories to identify trends and enhance collection strategies.
Education
Bachelor of Science - Business Administration
UNC Charlotte
Charlotte, NC06-1990
Skills
- Attention to detail
- Customer relations
- Critical thinking
- Analytical reasoning
- Proactive and Self-motivated
- Relationship building
Timeline
Indirect Lending-Account Officer
TRUIST
06.1996 - Current
Collections Agent-Indirect Lending
TRUIST
09.1993 - 06.1996
Bachelor of Science - Business Administration
UNC Charlotte