James Bulin
Castalian Springs
Summary
Highly effective Sales and Operational Management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. Focused on creating long term and sustainable relationships with clients through effective communication and partnership development.
Overview
15
15
years of professional experience
Work History
Licensed Realtor
EXIT Realty Refined
09.2024 - Current
- Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
- Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
Operations Manager
Coastal Waste and Recycling
09.2022 - 08.2024
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Delivery Manager
PPG Paints
03.2019 - 09.2022
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
- Oversaw delivery portfolio encompassing Middle Tennessee with 250+ deliveries per week.
- Supervised delivery staff and general productivity.
- Coordinated efficient routes and schedules for 5-driver team.
- Engaged customers to discuss business needs and explore opportunities to increase sales.
- Planned delivery routes according to traffic, weather and types of delivery.
Lead Referral Partner
WEX Inc.
05.2018 - 03.2019
- Promote and sell WEX Inc products and services to qualifying companies based on market research, networking and cold calling.
- Maintained a detailed client list based on program initiatives, client needs and product benefits.
- Daily contacted new and current customers to discuss new services and products.
- Act as the direct contact between client and WEX Inc.
Chief Operating Officer
BluePrint Consulting Partners, LLC
08.2017 - 05.2018
- Developed and maintained vendor relationships which included and was not limited to contract negotiations, client implementation, and marketing campaigns.
- Monitored the sales team to ensure compliance, maintain customer database, discuss new prospects and forecast for the upcoming months.
- Identify key areas of growth for the company based on current market trends and demands.
- Developed marketing campaigns that would specifically identify certain company demographics.
Account Manager/Sales Representative
Republic Services of Nashville
02.2016 - 08.2017
- Monitored market activity and quoted pricing to maintain healthy profit margins.
- Created sales contacts with on- and off-premise accounts.
- Contacted 200 of new and existing customers per week to discuss new products and services.
- Developed and maintained long-term relationships with new and existing clients.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
Division Sales Coordinator
Republic Services
05.2014 - 02.2016
- Answered an average of 35 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Lead administrative support for Florida/Puerto Rico Priority Based Selling rollout and initial stages.
- Provided forecast and statistical data to Sales Manager and General Manager on sales trends, actual to budget reports and profitability.
- Direct liaison and point of contact for the sales department with Operational or Area Credit and Collection issues.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Dispatcher
Republic Services
02.2010 - 05.2014
- Daily monitored and managed a fleet of 20 rolloff trucks, 22 front end load trucks, and 2 container delivery trucks.
- Provided statistics daily to direct management on previous day productions in regards to budget.
- Completed Payroll documents weekly for drivers.
- Managed all medical records for drivers which included drug screenings, Drivers License and Medical Cards.
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
- Routed all Industrial customers daily ( 125 )
Forecasted manpower requirements based on daily workload and company targets.
Education
High School Diploma -
Mandarin High School
Jacksonville, FL2007
Skills
- Strong communication skills
- Database administration
- Operations management
- Customer service
- Client relationships
- Strategic planning
- Marketing
- Customer relationship building
Timeline
Licensed Realtor
EXIT Realty Refined
09.2024 - Current
Operations Manager
Coastal Waste and Recycling
09.2022 - 08.2024
Delivery Manager
PPG Paints
03.2019 - 09.2022
Lead Referral Partner
WEX Inc.
05.2018 - 03.2019
Chief Operating Officer
BluePrint Consulting Partners, LLC
08.2017 - 05.2018
Account Manager/Sales Representative
Republic Services of Nashville
02.2016 - 08.2017
Division Sales Coordinator
Republic Services
05.2014 - 02.2016
Dispatcher
Republic Services
02.2010 - 05.2014
High School Diploma -
Mandarin High School
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