James Byers
Irwin,PA
Summary
Driven Commercial Sales Manager with many years of experience. Devoted to training a team for excellence and leading by example. Proficient at maintaining relationships with clients and explaining marketing tactics to a large team of efficient salesmen.
Overview
10
10
years of professional experience
35
35
years of post-secondary education
Work History
Commercial Sales Manager
AutoZone
Jeannette, Pennsylvania
04.2024 - Current
- Developed sales strategies to increase product visibility and customer engagement.
- Trained and mentored team members on effective sales techniques and customer service.
- Analyzed market trends to identify opportunities for growth and expansion.
- Ensured all required documents were submitted accurately and on time for each sale.
- Generated leads through cold calling, emailing, attending trade shows, and other methods.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Commercial Sales Specialist
Lowe's
Greensburg, Pennsylvania
08.2024 - 02.2026
- Assisted customers with product selection and purchasing decisions.
- Collaborated with team to maintain organized product displays.
- Provided knowledge on product features and benefits to enhance customer experience.
- Gathered information from primary and published sources to identify emerging trends, new industries and infrastructure development.
- Participated in training sessions designed to increase knowledge of relevant products and services offerings.
- Performed post-sales follow-ups with customers to ensure satisfaction with purchases made.
- Established long-term partnerships with new customers by providing excellent service levels.
- Managed relationships with existing clients to ensure satisfaction and identify upsell opportunities.
- Negotiated contracts with key decision-makers while maintaining profitable margins.
- Operated register, handled cash and processed credit card transactions.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Assembler
Addeco Staffing
Murrysville, Pennsylvania
04.2023 - 11.2023
- Assembled components according to specifications and quality standards.
- Operated tools and equipment safely in a fast-paced environment.
- Maintained a clean and organized work area to ensure efficiency.
- Collaborated with team members to meet production goals daily.
- Inspected finished products for defects and ensured quality control.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Notify supervisors of any potential issues that may cause delays in production schedules.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Adhere strictly to health and safety regulations while carrying out daily tasks.
- Record production data such as number of units produced, rejected items.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Monitor stock levels of raw materials needed for upcoming production runs.
- Utilized furnaces and other heating equipment to weld, shape and fuse materials.
Service Advisor
Jim Shorkey Jeep
Irwin, Pennsylvania
11.2022 - 03.2023
- Assisted customers with service inquiries and vehicle maintenance recommendations.
- Scheduled service appointments and managed customer follow-ups efficiently.
- Explained service options and pricing clearly to customers during consultations.
Service Advisor
Flynns Tire and Automotive
West Middlesex, Pennsylvania
10.2015 - 10.2022
- Explained service options and pricing clearly to customers during consultations.
- Collaborated with technicians to ensure accurate diagnosis of vehicle issues.
- Processed service orders and maintained organized customer records diligently.
- Received training in most major tire manufacturers
- Received training in tire repair
- Resolved customer complaints in an efficient and courteous manner.
- Greeted customers and addressed their needs in a professional manner.
Education
Bachelor of Arts - Criminal Justice
Edinboro University of Pennsylvania
Edinboro, PA 08.1991 - 12.2026
Skills
- Customer service
- Market analysis
- Product knowledge
- Relationship building
- Account management
- CRM proficiency
- Sales skills
- Competitor research
- Business development
- Customer acquisition
- Direct sales
- Verbal and written communication
Timeline
Commercial Sales Specialist
Lowe's
08.2024 - 02.2026
Commercial Sales Manager
AutoZone
04.2024 - Current
Assembler
Addeco Staffing
04.2023 - 11.2023
Service Advisor
Jim Shorkey Jeep
11.2022 - 03.2023
Service Advisor
Flynns Tire and Automotive
10.2015 - 10.2022
Bachelor of Arts - Criminal Justice
Edinboro University of Pennsylvania
08.1991 - 12.2026