Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Carter Lll

Claremont,NH

Summary

Tech-savvy Mobile Expert known for high productivity and efficient task completion. Skilled in customer service, technical troubleshooting, and sales strategies. Excel in communication, problem-solving, and adaptability, ensuring success in rapidly changing environments.

Overview

2
2
years of professional experience

Work History

Mobile Expert

MarketSource
Claremont, NH
06.2025 - Current
  • Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes.
  • Provided customer service and technical support for mobile devices, tablets, and other wireless products.
  • Recommended additional accessories or services that would complement the customer's device experience.
  • Advised customers on which model best suits their needs based on budget constraints and desired features.
  • Assisted customers in setting up new devices and transferring data from old to new devices.

Production Worker

Whelen Engineering Co
Charlestown , NH
08.2024 - 01.2025
  • Verified accuracy of finished products against work orders or blueprints.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Ensured proper labeling of completed products before shipping out.
  • Communicated with team members regarding tasks assigned during shift.
  • Followed safety protocols while operating machines and equipment.
  • Assisted in setting up production lines for manufacturing processes.
  • Reported any issues to supervisor immediately for resolution.
  • Identified defective parts or components and removed them from production line.
  • Inspected product quality prior to packaging and shipment.
  • Analyzed work orders to determine materials needed for each production batch.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Kept operations area neat and orderly to minimize obstacles.

Mobile Expert

OSL Retail Services
Claremont, NH
07.2023 - 10.2024
  • Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes.
  • Maintained inventory of all product accessories including chargers and cases that were available for purchase in store or online.
  • Ensured compliance with company policies related to customer service standards when dealing with inquiries or complaints.
  • Provided customer service and technical support for mobile devices, tablets, and other wireless products.
  • Diagnosed software issues on mobile devices using troubleshooting techniques.
  • Resolved customer complaints regarding their mobile device experience in a timely manner.
  • Recommended additional accessories or services that would complement the customer's device experience.
  • Advised customers on which model best suits their needs based on budget constraints and desired features.
  • Assisted customers in setting up new devices and transferring data from old to new devices.

Mobile Expert

AT&T
West Lebanon, NH
03.2023 - 06.2024
  • Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes.
  • Maintained inventory of all product accessories including chargers and cases that were available for purchase in store or online.
  • Ensured compliance with company policies related to customer service standards when dealing with inquiries or complaints.
  • Provided customer service and technical support for mobile devices, tablets, and other wireless products.
  • Diagnosed software issues on mobile devices using troubleshooting techniques.
  • Resolved customer complaints regarding their mobile device experience in a timely manner.
  • Recommended additional accessories or services that would complement the customer's device experience.
  • Advised customers on which model best suits their needs based on budget constraints and desired features.
  • Performed quality assurance tests to evaluate the performance of newly released mobile products before being sold to consumers.
  • Assisted customers in setting up new devices and transferring data from old to new devices.

Education

High School Diploma -

Windsor High School
Windsor, VT
06-2003

Skills

  • Customer service
  • Customer education
  • Technical support
  • Device setup
  • Safety compliance
  • Team communication
  • Problem solving
  • Cross-platform proficiency
  • Teamwork and collaboration

Timeline

Mobile Expert

MarketSource
06.2025 - Current

Production Worker

Whelen Engineering Co
08.2024 - 01.2025

Mobile Expert

OSL Retail Services
07.2023 - 10.2024

Mobile Expert

AT&T
03.2023 - 06.2024

High School Diploma -

Windsor High School

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