Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

James Casas

Silverdale,WA

Summary

Dynamic leader with a proven track record at European Wax Center, adept in facility maintenance and fostering customer service excellence. Spearheaded team to surpass sales goals, enhancing operational efficiency and client satisfaction. Expert in regulatory standards and strong leadership, achieving significant project milestones with DeNosotros Foundation.

Overview

6
6
years of professional experience

Work History

Center Manager

European Wax Center
02.2024 - Current

- Lead the center team.
- Supervise daily operations.
- Ensure high service standards.
- Manage hiring and training.
- Foster a positive environment.
- Resolve customer concerns.
- Monitor sales goals.
- Implement performance strategies.
- Maintain a clean and welcoming atmosphere.
- Strive for excellence in every detail.

Personal Trainer and Front Desk

Crunch Fitness Gym
02.2024 - Current
  • Designed specific workout systems for individual clients based on performance ability.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.

Project Coordinator

DeNosotros Fundation
01.2019 - 01.2024
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Responded to requests for information on materials to inquiring parties.

Education

Bachelor of Arts - Business Administration

Fundacion Universitaria Catolica Del Norte
Medellin , Antioquia. Colombia
08.2021

Associate of Arts - Quality Control And Safety Technologies

Fundacion Universitaria Catolica Del Norte
Medellin, Antioquia. Colombia
12.2017

Skills

  • Facility Maintenance
  • Regulatory Standards
  • Data Analysis
  • Sales proficiency
  • Strong leadership
  • Customer service expertise
  • Payment Collection

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Center Manager

European Wax Center
02.2024 - Current

Personal Trainer and Front Desk

Crunch Fitness Gym
02.2024 - Current

Project Coordinator

DeNosotros Fundation
01.2019 - 01.2024

Bachelor of Arts - Business Administration

Fundacion Universitaria Catolica Del Norte

Associate of Arts - Quality Control And Safety Technologies

Fundacion Universitaria Catolica Del Norte
James Casas