James Castellano
Windermere
Summary
Transformational HR professional with a strong record in enhancing workplace culture and employee engagement. Developed and executed data-driven HR initiatives that align with organizational values, resulting in measurable improvements such as an 87% positive response rate and a 90.2% customer satisfaction score.
Overview
11
11
years of professional experience
Work History
Human Resources Manager
Amazon Fulfillment
Orlando
06.2025 - Current
- Provided strategic leadership for employee relations, aligning with organizational values while managing a high-performing team.
- Partnered with site administration and corporate leadership to develop and implement HR initiatives and organizational change management programs, enhancing workforce engagement.
- Drove organizational compliance by monitoring, analyzing, and reporting on people trends and metrics, ensuring adherence to policies and regulations.
Senior Human Resources Business Partner & Employee Relations Investigator
Amazon Fulfillment
Orlando
10.2021 - 05.2025
- Developed and executed innovative employee relations programs to enhance workplace culture and inclusion.
- Created analytics and HR insights for stakeholders, identifying trends and recommending strategic solutions.
- Designed comprehensive case management tracking systems to ensure accountability in decision-making.
Human Resources Business Partner
Amazon Fulfillment
Orlando
05.2018 - 10.2021
- Maintained knowledge of industry trends, legislative changes, and regulatory standards to ensure organizational compliance and reduce legal risks.
- Collaborated with legal teams, operations stakeholders, and HR partners to identify risks, conduct investigations, and resolve complex employee issues, enhancing workplace culture.
- Developed and enforced policies to foster a harassment-free work environment, promoting employee well-being and organizational integrity.
Senior Human Resources Assistant
Amazon Fulfillment
Orlando
07.2016 - 04.2018
- Provided strategic consultation to leadership on change management and employee relations, aligning initiatives with organizational goals.
- Guided site HR teams through change management initiatives to ensure successful implementation.
- Coached and developed Employee Relation and HR Generalist team members, enhancing expertise in employment law and industry trends.
Operations Coordinator
Urban Teachers
Baltimore
01.2015 - 07.2016
- Created Urban Teachers employee handbook to ensure compliance with Maryland employment and labor laws.
- Coordinated talent development and acquisition for new hires and student teachers, streamlining onboarding processes.
- Partnered with school principals to achieve 100% placement of student teachers into full-time teaching roles.
Education
Master of Arts - Management; Human Resources Concentration
American Public University
Charles Town, West Virginia09-2015
Bachelor of Science - English Literature
Towson University
Towson, Maryland05-2013
Skills
Affiliations
- Society for Human Resource Management (SHRM)
- Member, Tri-State SHRM Chapter
Websites
Timeline
Human Resources Manager
Amazon Fulfillment
06.2025 - Current
Senior Human Resources Business Partner & Employee Relations Investigator
Amazon Fulfillment
10.2021 - 05.2025
Human Resources Business Partner
Amazon Fulfillment
05.2018 - 10.2021
Senior Human Resources Assistant
Amazon Fulfillment
07.2016 - 04.2018
Operations Coordinator
Urban Teachers
01.2015 - 07.2016
Master of Arts - Management; Human Resources Concentration
American Public University
Bachelor of Science - English Literature
Towson University