James Collins

Work History

Advanced Auto Parts

02.2022 - 09.2023

Achieved personal and store sales goals and service objectives.
Created, built and maintained professional customer relationships.
Understood and executed instructions furnished in written, oral or diagram form.
Advanced solution, project and product quality recommendation ability.
Built and maintained network of second source suppliers.
Ordered parts for customers, repair shops, and service departments for use in all equipment.
Analyzed sales trends to follow demands of customers and in-shop needs.
Processed and reshelved return orders, checking for discrepancies, potential usage and defective issue.
Examined returned parts for defects and exchanged defective parts or refunded money.
Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.

AutoNation Ford

06.2020 - 05.2021

Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Performed safety and emissions inspections.
Performed emissions tests according to standard procedures.

Alm/Kia South

11.2016 - 06.2020

Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Used specialized tools to detect leaks in gas and refrigerant systems.
Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
Completed customer orders and warranty services according to manufacturer specifications.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.

Tire Plus

07.2010 - 09.2016

Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Replaced damaged, missing, or defective parts with new and refurbished components.
Changed, rotated, and balanced tires on different types of vehicles.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Investigated customer complaints to identify cause of malfunctions.
Repaired and replaced worn and damaged components.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.

Foley Products

01.1995 - 09.2001

Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
Monitored workers on site during production activities for safety procedures compliance.
Updated production metrics and facilitate regular team communication.
Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
Maintained organized work area by cleaning and removing hazards.
Drove forklift to get material needed make the product
Ordered concrete for the line
Made sure that products were produced on time and are of good quality.
Met production targets and tight deadlines by collaborating closely with team members.
Trained new production staff members on safe and efficient production procedures and proper machine operations.