James Davis
Victoria,TX
Summary
Been working with HEB for the last 13 years, started out as a Overnight Stocker in Bellmead Tx in January of 2011, In 2012 found a stock controller posting for Rockport Tx and applied for it and was invited down to show them what my potential was by the grocery manager Rosendo Rameriz was hired for the stock controller position the next morning by the Top store leader Tomas Haggis, after that Ran a very successful over night team for 3 years, then was promoted to a Lead position for Day time stocker role,, shortly after applied for School of retail management and got accepted into the program in 2014 and graduated and was given my first store in 2016 as Grocery manager in Refugio Tx which i managed until Beginning of 2018 when i was asked to go manage the grocery department in portland TX as an Hourly grocery manager.. Then was reassigned to the Victoria HEB Plus as an Hourly Grocery manager in 2019 until 2021 then was promoted to a Center store Manager in Yoakum Tx which im currently still doing.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Center Store Manager
HEB Grocery Store
Yoakum, TX
01.2011 - Current
- Enhanced store sales by implementing effective merchandising strategies and optimizing product placement.
- Reduced inventory shrinkage through diligent monitoring, proper storage, and rotation of perishable items.
- Streamlined order processes for increased efficiency in product replenishment and delivery.
- Increased customer satisfaction with exceptional service, addressing concerns promptly and professionally.
- Mentored new employees on company policies, procedures, and best practices to ensure a well-trained workforce.
- Improved employee morale by fostering a positive work environment, encouraging teamwork, and recognizing exemplary performance.
- Developed comprehensive department budgets to control costs while maintaining high-quality products and services.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback.
- Monitored consumer trends to identify opportunities for introducing new products or adjusting existing offerings accordingly.
- Implemented targeted promotions that effectively moved slow-moving merchandise while increasing overall sales revenue.
- Optimized scheduling of team members for maximum productivity during peak hours without sacrificing quality customer service experience.
- Analyzed sales data regularly to identify patterns and adjust strategies as needed in response to market changes or seasonal fluctuations.
- Assisted in setting up attractive displays that showcased featured products while adhering to company guidelines regarding visual presentation.
- Managed inventory levels effectively, ensuring stock was available to meet customer demand while minimizing waste due to spoilage or obsolescence.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
High School Diploma -
Amherst County High School
Amherst, VA05.2000
Skills
- Employee training
- Relationship building
- Problem solving
- Strategic planning
- Workload management
- Product knowledge
- Team building
- Merchandising strategies
- Decision making
- Team leadership
- Customer service
- Vendor relations
- Time management
- Performance Improvement
- Employee Development
- Schedule Management
- Sales Tracking
- Employee Relations
- Inventory Tracking and Management
- Process Improvements
- Scheduling
- Payroll Administration and Timekeeping
- Decision-Making
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Documented and resolved [Issue] which led to [Results].
Certification
- [Area of certification], [Company Name] - [Timeframe] Dedicated Trainer for all MHE
- Licensed [Job Title] - [Timeframe] Certified food safety
Fishing
Love to fish when im away from the office, water has a way of relaxing your mind and body !
Timeline
Center Store Manager
HEB Grocery Store
01.2011 - Current
High School Diploma -
Amherst County High School