James Deppisch
Amherst,MA
Summary
Adaptable and upbeat team-leader focused on maintaining an efficient work environment and relations with customers. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dunkin' Brands
03.2018 - 06.2023
- Supervised and coordinated day-to-day shift operations as Assistant Manager, ensuring all employees properly fulfilled their daily tasks in entirety.
- Facilitated company expectations and standards to new employees, equipping them with necessary knowledge to properly carry out shift responsibilities.
- Assumed responsibility for overseeing and managing the store’s inventory, while efficiently organizing product to streamline operations.
Barista
Restoration Coffee
01.2021 - 06.2021
- Developed an understanding of coffee production, specifically bean roasting, packaging, and sales.
- Honed interpersonal skills through interactions with regular customers.
Education
Bachelor of Science - Geology
University of Massachusetts Amherst
Amherst, MA05.2025
High School Diploma -
Bridgewater-Raynham Regional
Bridgewater, MA05.2020
Skills
- Customer Relations
- Staff Training and Development
- Product Branding
- Schedule Oversight
- Microsoft Office suite (Excel, Powerpoint, Word)
- Excellent Penmanship
- Organizational Skills
- Time Management & Multitasking
Timeline
Barista
Restoration Coffee
01.2021 - 06.2021
Assistant Manager
Dunkin' Brands
03.2018 - 06.2023
Bachelor of Science - Geology
University of Massachusetts Amherst
High School Diploma -
Bridgewater-Raynham Regional