James Dowling
Amarillo
Summary
Adaptable professional with experience in customer service and cash handling. Skilled in time management and complex problem-solving, contributing to efficient team collaboration during peak hours, ensuring customer satisfaction and operational excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Sbarro Pizza
Fort Hood, TX
05.2025 - Current
- Processed customer transactions efficiently using point-of-sale (POS) system.
- Handled cash and credit card payments accurately to ensure financial integrity.
- Maintained cleanliness and organization of workstation to enhance customer experience.
- Engaged with customers to provide exceptional service and address inquiries.
- Assisted in inventory management by restocking supplies as needed during shifts.
- Collaborated with team members to streamline service delivery during peak hours.
- Adapted quickly to changing menu items and promotions to inform customers effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Prepared high-quality pizzas following standardized recipes and cooking techniques.
- Operated pizza ovens and kitchen equipment safely and efficiently.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Wiped down counters and food prep stations using bleach and clean cloths.
Education
High School Diploma -
Copperas Cove High School
Copperas Cove, TX05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Payment processing
- Product restocking
- Product knowledge
- Complex Problem-solving
- POS system operations
Certification
Basic Construction
Timeline
Cashier
Sbarro Pizza
05.2025 - Current
High School Diploma -
Copperas Cove High School