Summary
Overview
Work History
Education
Skills
Timeline
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James Downey

Fayetteville,NC

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

Server

Latitude 35 Bar & Grill
08.2022 - 09.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Stall Sales Associate

Turner Lane
04.2021 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Education

High School Diploma -

Massey Hill Classical High School
Fayetteville, NC
05.2022

Skills

  • Quality Control
  • Stocking and Replenishing
  • Guest Relations Management
  • Sales and Promotion
  • Suggestive Selling
  • Check Payment Processing

Timeline

Server

Latitude 35 Bar & Grill
08.2022 - 09.2023

Stall Sales Associate

Turner Lane
04.2021 - 08.2021

High School Diploma -

Massey Hill Classical High School

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James Downey