JAMES ELLIS JR
KANSAS CITY,MO
Summary
Experienced, positive, and motivated individual who is looking to join your management team. I have a strong background in all areas of the auto industry. Team concept is very important to achieving dealership goals and forecast numbers and it is important for managers to lead by example. Operates with a strong sense of urgency and thrives in a fast paced setting. What you will be getting is a Team Player that has over 28 years of experience in all aspects of the auto industry. My focus will be to come in and immediately make a difference along with your guidance I feel confident I will take this opportunity and provide stability and growth to your organization.
Overview
29
29
years of professional experience
Work History
General Sales Manager
Bob Sight Kia
Independence, MO
11.2019 - Current
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed. Including 3 years in a row of winning the Kia Cash Bash which a two month sales competition where the top 50 dealers win.
- CSI surveys over 97%
- Took New Kia Sales up over 100 month for the last 2 years
- 2 Manager Store doing over 150 per month and the other manager is a working GM So I did a high majority of the TO's.
- Trade evaluations and helped in purchasing of vehicles
General Manager
PELLA MOTORS
Pella, IA
08.2017 - 09.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Increased both sales and gross numbers immediately by proper desking and training finance producers.
- Purchasing and reconditioning of all purchased and trade in vehicles
- Advertising
- Left dealership due to a very small community and wanted opportunities to grow.
General Sales Manager
ANDERSON KIA
02.2005 - 06.2017
- Supervised a sales force of 10 to 12 sales associates
- In Charge of advertising in the forms of direct mail, radio production and digital marketing
- Worked directly with the kia district rep in obtaining a solid new car department stocking between 80-90 units while averaging 47 per month an increase from 13 per month along with the handling of co-op and obtaining a CSI of over 93%
- Three time winner of the Kia Cash Bash - Top 50 dealers based on objective
- Averaged over 2800 per copy front and back
- Ran a successful finance department of over $1500 per copy and over 55% warranty penetration
- Social Media was a big part of the success of the dealership where we would post pictures of the customers and there new vehicle on Facebook and instagram
- In addition we would send a text message or email to the customer with the picture the same night of the purchase to congratulate them.
General Sales Manager
JAY WOLFE KIA
04.2004 - 02.2005
- Accomplishments include increasing new car numbers at a rate of over 50%
- Approved all sales staff budget in regards to inventory and advertising
- Supervised and trained sales force of 10 sales associates
- Ordered new vehicles and obtained used vehicles thru trade ins and acquisition
- New car department averaged over 50 new a month
- Obtained financing along with helping assist the sales reps thru the sales process from a to z.
Used Car Manager
ANDERSON CHRYSLER JEEP DODGE
05.2001 - 04.2004
- Controlled inventory of 1.2 million and produced 75 units per month
- Average gross of over $3000 per copy
- Obtained vehicles thru both the Phoenix and Las Vegas auctions
- Handled the wholesale along with the branding of the vehicles as well as the reconditioning of the vehicles.
Kia Sales Manager
ANDERSON KIA
04.1999 - 04.2001
- Opened up a new Kia location from the beginning
- Hired and trained up to 8 sales reps on the sales system
- Appraised vehicles, obtained financing, and closed the customers
- New vehicle ordering and working directly with Kia district reps
- Kia cash bash winner - top 50 dealers over there dealer objective
- Kia certified.
Secondary Finance Manager
THOROUGHBRED FORD
03.1997 - 04.1999
- Reynolds and Reynold system experience
- Maintained a great relationship with several secondary lenders
- Trained over 25 sales reps on the secondary process
- Box close store so presented numbers and closed customers on the vehicle and terms of there loan
- Secondary department delivered over 100 units per month.
Sales Associate
ANDERSON FORD OF ST JOSEPH
03.1995 - 03.1997
- Ford certified
- Averaged 15 cars per month with a high of 27 units sold
- Joe Verde Training School
- Grant Cardone Training
- Power phone ups
- Red Carpet Lease
- 4 time Kia Cash Bash Winner
- JM@A Finance Training
- Ford Credit Compliance and Menu training
- Easy Care Top Gun academy
- V auto training in Anaheim
- Certified Kia Motors.
Skills
- New and Used Car Management
- Finance Background
- Advertising
- Market Analysis
- Training
- Financial Statements
- Obtaining Forecast numbers
- Customer Satisfaction
- Staff Development
- Team Building
- Business Development
- Profitability
- Market trends
- Leadership
- Marketing and Advertising
- Training and Motivation
- Inventory Management
- Follow up
- Plan execution
- Finance
- Goal oriented
- Expense Control
- Positive and upbeat
Personal Training And Achievements
Part of a team that sold over 350 new and used to become the number 1 Ford dealer in Kansas City. Customer service and repeat and referrals were a huge part of the success.
References
- Bob Bledsoe, Anderson Auto Group Kia, General Manager, 816-289-6674
- Tony Franklin, Anderson Auto Group Ford, General Manager, 816-596-3550
- Mike Raumschuh, Kia Motors, District rep, 1-630-204-0055
- Mike Chitty Wells Fargo 1-913-827-8861
- Terry McSpadden Sr Executive CoVideo 1-727-401-8236
Timeline
General Sales Manager
Bob Sight Kia
11.2019 - Current
General Manager
PELLA MOTORS
08.2017 - 09.2019
General Sales Manager
ANDERSON KIA
02.2005 - 06.2017
General Sales Manager
JAY WOLFE KIA
04.2004 - 02.2005
Used Car Manager
ANDERSON CHRYSLER JEEP DODGE
05.2001 - 04.2004
Kia Sales Manager
ANDERSON KIA
04.1999 - 04.2001
Secondary Finance Manager
THOROUGHBRED FORD
03.1997 - 04.1999
Sales Associate
ANDERSON FORD OF ST JOSEPH
03.1995 - 03.1997