James Faup
Columbia,MO
Summary
Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.
Overview
12
12
years of professional experience
Work History
Parking Operations Supervisor
City of Columbia
07.2019 - Current
- Manage daily operations of the Parking Utility, ensuring smooth workflows and timely completion of tasks.
- Manage the annual divisional budgets for both operations and enforcement, including all PO and purchase approvals.
- Conduct regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Plan, oversee, and maintain large scale projects associated with the Parking Utility.
- Work closely with the Transit and Parking Manager on high level parking operations and projects, including providing and analyzing data related to operations; and presenting information to City Management, City staff and commission members, and the general public.
Lead Parking Enforcement Agent
City of Columbia
04.2017 - 07.2019
- Enforce parking regulations and ordinances, including towing/impounding of vehicles for unpaid parking citations.
- Coordinate the daily operations and patrol of the parking enforcement team.
- Oversee and analyze data collection related to enforcement, and present findings to the Parking Supervisor and Transit and Parking Manager.
- Worked closely with public and remained courteous and calm while defusing tense situations.
- Improved decision-making among team members by sharing expert knowledge about regulation enforcement methods.
- Assist with managing enforcement budget by overseeing spending within the division.
Parking Enforcement Agent
City of Columbia
02.2013 - 04.2017
- Enforce parking regulations and ordinances, including towing/impounding of vehicles for unpaid parking citations.
- Worked closely with public and remained courteous and calm while defusing tense situations.
Education
Bachelor of Arts - Chemistry
University of Missouri
Columbia, MO12-2011
Skills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Team Training
- Safety oversight
- Customer Relations
- Budget Administration
- Decision-Making
Timeline
Parking Operations Supervisor
City of Columbia
07.2019 - Current
Lead Parking Enforcement Agent
City of Columbia
04.2017 - 07.2019
Parking Enforcement Agent
City of Columbia
02.2013 - 04.2017
Bachelor of Arts - Chemistry
University of Missouri
Similar Profiles
Gage CharltonGage Charlton
Equipment Operator at City of ColumbiaEquipment Operator at City of Columbia
Amber MeyerAmber Meyer
Administrative Specialist at City of ColumbiaAdministrative Specialist at City of Columbia
Lleyton HarrisonLleyton Harrison
Lifeguard/Swim Instructor at City of ColumbiaLifeguard/Swim Instructor at City of Columbia