Nicholas Norton
Long Beach,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. One year of experience in commercial electrical installation and has the proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing the task at hand and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Parking Operations Supervisor
LAZ Parking
03.2023 - Current
- Supervised daily operations, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored staff on operational procedures and customer service excellence.
- Monitored inventory levels and coordinated supply orders to maintain operational readiness.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Coordinated special events with property tenants.
- Maintained and repaired parking garage gates as needed.
Valet Manager
LAZ Parking
02.2021 - 03.2023
- Coordinated parking operations to ensure efficient vehicle flow and customer satisfaction.
- Trained and mentored valet staff on best practices and service standards.
- Implemented streamlined check-in/check-out procedures, enhancing operational efficiency.
- Managed scheduling for valet team to optimize coverage during peak hours.
- Resolved customer inquiries and complaints swiftly, maintaining high service levels.
- Enforced safety protocols among staff members to minimize accidents and damages to customer vehicles.
Electrician's Helper
Simplified Industrial Electric
11.2019 - 01.2021
- Assisted electricians in installing and maintaining electrical systems and components.
- Operated tools such as wire strippers, pipe benders, impact drills, hole saws, band saws, and multimeters for installation tasks.
- Gained valuable hands-on experience supporting the installation of various types of electrical components such as circuit breakers, switches, and conduit.
- Assisted with precise measuring, cutting, bending, assembling, connecting conduit pieces to protect wires efficiently during system installations.
- Safely operated and worked off of scissor lifts.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Reduced downtime on job sites by promptly preparing materials and tools for electricians to use.
- Followed safety protocols to minimize risks during electrical installations.
Valet Attendant
LAZ Parking
07.2014 - 03.2020
- Managed efficient vehicle retrieval and parking, ensuring optimal workflow during peak hours.
- Trained new valet staff on company protocols and customer service excellence standards.
- Maintained cleanliness and organization of parking areas to uphold safety and presentation standards.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Followed all company policies and procedures regarding vehicle handling and key storage for maximum security measures.
Forklift Operator
Pier 1 Imports Distribution Center
06.2013 - 07.2014
- Operated forklifts to efficiently move and organize merchandise within the distribution center.
- Conducted regular safety checks on equipment to ensure compliance with operational standards.
- Trained new staff on proper forklift operation and warehouse safety protocols.
- Collaborated with team members to streamline loading and unloading processes, improving workflow efficiency.
- Maintained accurate inventory records through systematic tracking of shipments and stock levels.
- Assisted in optimizing warehouse layout for improved accessibility and space utilization.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Education
Associate of Science - General Studies
Coastline Community College
Fountain Valley, CAAssociate of Science - General Studies
Chaffey College
Rancho Cucamonga, CAAssociate of Science - General Studies
Cal Poly Pomona
Pomona, CASkills
- Problem-solving
- Crew leadership
- Incident reporting
- Eagerness to learn
- Verbal and written communication
- Safety awareness
- Operating various types of hand and power tools
- Operating scissor lifts and forklifts
Timeline
Parking Operations Supervisor
LAZ Parking
03.2023 - Current
Valet Manager
LAZ Parking
02.2021 - 03.2023
Electrician's Helper
Simplified Industrial Electric
11.2019 - 01.2021
Valet Attendant
LAZ Parking
07.2014 - 03.2020
Forklift Operator
Pier 1 Imports Distribution Center
06.2013 - 07.2014
Associate of Science - General Studies
Coastline Community College
Associate of Science - General Studies
Chaffey College
Associate of Science - General Studies
Cal Poly Pomona
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