James Goff
The Colony, Texas,TX
Summary
Experienced Regional Sales Manager / Specialty Accounts Manager with over 16 years of experience in Outdoor Patio Furniture. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Results-driven sales leader bringing demonstrated record of progressive growth and accomplishment in Outdoor Patio Furniture industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals. Tenacious in pursuing new revenue streams and sales opportunities.
Overview
17
17
years of professional experience
Work History
VP Specialty Accounts
Woodard Furniture
Dallas, TX
07.2010 - Current
- Managed roll out of all new product lines and program updates growing business from $800.000 per year to over 6 million through design and bringing to life, customer's vision.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
- Monitored trends in customer buying habits, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Brought about industry-leading designs by applying strategic current trending industry knowledge and leadership skills.
- Monitored company inventory to keep stock levels and databases updated.
Product Development Manager
Woodard Furniture
Dallas , TX
01.2006 - 07.2010
- Oversaw complete product development lifecycle from concept through production
- Exercised final say for product photography and packaging
- Demonstrated product features to customers and answered questions
- Managed development of 12+ new products annually
- Worked with customers to define and develop business cases for new products
- Reviewed design specifications for newly engineered components and processes
- Approved final photography and marketing materials for each product
Education
High School Diploma -
06.1986
Some College (No Degree) - Drafting Design
Skills
- Accounts payable and receivable auditing
- Updating accounts
- Specialty photo items
- Annual Reports
- Research
- Specialty techniques experience
- Managing accounts
- Ability to reconcile accounts
- Teamwork / Collaboration
- Product knowledge
- Sales tracking
- Decision-making strength
- Negotiations expertise
- Outdoor Furniture Market expertise
- Trend forecasting
Timeline
VP Specialty Accounts - Woodard Furniture
07.2010 - Current
Product Development Manager - Woodard Furniture
01.2006 - 07.2010
South Grand Prairie High School - High School Diploma,
Texas State Technical College - Waco - Some College (No Degree), Drafting Design
Similar Profiles
Sydney BrownSydney Brown
Showroom Assistant at Woodard FurnitureShowroom Assistant at Woodard Furniture
Denise WitschelDenise Witschel
RN MDS Coordinator at Woodard CreekRN MDS Coordinator at Woodard Creek
Desiree WoodardDesiree Woodard
Clothing Design at Woodard CustomsClothing Design at Woodard Customs
Alexis ReyesAlexis Reyes
General Service Technician at Midas Auto ServiceGeneral Service Technician at Midas Auto Service
Angel Gabriel Barrera Angel Gabriel Barrera null
Graphic Designer at Colegio ExcelsiorGraphic Designer at Colegio Excelsior