James Guirola
Covina,CA
Summary
Highley motivated individual with a passion for leading teams. Possesses excellent communication and organizational skills. Experienced in managing daily operations and ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Account Manager
Andre Landscape Services
07.2019 - Current
- Communicating with clients via phone, email, and face-to-face interactions to understand and address their needs.
- Building strong client relationships to maintain existing business and acquire new customers.
- Created detailed project plans based on client needs and preferences, including budgets and timelines.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Managed project timelines effectively, ensuring all deliverables were met according to established deadlines.
- Established performance metrics, monitoring progress towards organizational goals on a regular basis.
- Increased customer satisfaction by analyzing feedback data and proposing actionable solutions.
Education
Bachelor of Science - Business Administration And Management
California Polytechnic State University-Pomona
Pomona, CA06.2019
Skills
- Report Writing
- Proficient in Windows operating systems
- Project Management
- Schedule Preparation
- Budget Control
- Staff Training and Development
- Customer Service
- Time sheet review
- Fluent English and Spanish
Timeline
Account Manager
Andre Landscape Services
07.2019 - Current
Bachelor of Science - Business Administration And Management
California Polytechnic State University-Pomona
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