Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

James Hammersmith

West Seneca,NY

Summary

Dynamic Sales Associate with a proven track record at Ashley Furniture, excelling in customer service and upselling. Cultivated strong customer relationships, significantly boosting satisfaction and repeat business. Recognized for exceptional problem-solving and teamwork skills, consistently delivering a welcoming environment that drives sales and enhances customer loyalty.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

10
10
years of professional experience

Work History

Sales Associate

Ashley Furniture
11.2018 - 05.2025
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to effectively build rapport and lasting relationships.

Sales Associate

home furniture galley
04.2015 - 09.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Lackawanna Senior High
Lackawanna, NY
06-1981

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Listening skills
  • Excellent people skills
  • Reliable and punctual
  • Upselling
  • Sales training

Timeline

Sales Associate

Ashley Furniture
11.2018 - 05.2025

Sales Associate

home furniture galley
04.2015 - 09.2018

High School Diploma -

Lackawanna Senior High