James Heath
Caledonia,MI
Summary
Experienced Shift Lead with proven background in managing team operations, improving productivity, and ensuring customer satisfaction. Strengths include strong leadership skills and the ability to multitask and adapt quickly to changing situations. Previous roles demonstrate impact in fostering cohesive teams, implementing process improvements, and maintaining high standards of service.
Overview
5
5
years of professional experience
Work History
Shift Lead
Culver's of Caledonia
02.2021 - 12.2024
- Assisted in the training of new employees.
- Identified opportunities for operational improvements and communicated them to management.
- Performed opening and closing procedures such as setting alarm systems and portering the kitchen.
- Responded to customer inquiries and complaints in a professional and helpful manner.
Farm Hand
Lavender Life Co.
05.2020 - 08.2020
- Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
- Supported successful harvests through diligent planting, weeding, and pruning efforts.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Education
High School Diploma -
Caledonia High School
05-2024
Bachelor of Arts - Major in Music Education And Performance For Cello
Central Michigan University
Mount Pleasant, MI12-2028
Skills
- Employee training
- Guest service
- Team leadership
- Inventory Management
- Cash Handling
- Quality Assurance
Accomplishments
- Principal cellist of the Saint Cecilia's School of Music Philharmonic Orchestra
- Musician of the Grand Rapids Youth Symphony
- Solo and Ensemble for Strings Division One Medalist (Nine times)
- State Solo and Ensemble for Strings Divion One Medalist (Four times)
- Regional, State, and All-State Honors Choir member (2024)
- Assistant Principle cellist of the Central Michigan University Symphony Orchestra
Timeline
Shift Lead
Culver's of Caledonia
02.2021 - 12.2024
Farm Hand
Lavender Life Co.
05.2020 - 08.2020
High School Diploma -
Caledonia High School
Bachelor of Arts - Major in Music Education And Performance For Cello
Central Michigan University
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