James Hines
Grapevine
Summary
Strong multi-tasking abilities and organizational skills Goal-oriented, self-motivated, strong leadership and communication skills.
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
04.2024 - Current
- I excel in orchestrating smooth operations and inspiring my team to deliver exceptional service
- My dedication to quality and ability to create a positive work environment ensures that every customer receives a memorable Starbucks experience
Barista
Starbucks
08.2023 - 04.2024
- Executed Starbucks menu drinks and modifications to meet customer needs while maintaining safety, cleanliness, and decorum
- I have exceptional multitasking skills in a fast-paced environment
- I ensured an excellent customer experience, built relationships with regulars, and educated them on store offerings
- Through task delegation, I led to the achievement of sales and drive-through goals
Lifeguard
Great Wolf Lodge
06.2022 - 05.2023
- Served as a lifeguard in aquatic
- Provided monitoring, rule enforcement, rescue, and customer service to GWL guests
- I ensured that pool rules were followed by adults and minors with no complaints
- I was attentively scanning the water park, being quick to identify those in distress
- I was responsible for ensuring the safety and well-being of guests and cleaning up the water park
Assistant Stage Manager
Colleyville Heritage High School
02.2021 - 05.2023
- Designing, building, and constructing with Theater props background
- Managing sound and lighting for operations
- Work closely with the Stage Manager on SOAP projections
- Being a Theater Technician, I have to be accountable for Jobs by showing up on time and collaborating with rental groups to give them the best experience
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ05-2027
Associate of Science - Psychology
Nashua Community College
Nashua05-2023
High School - undefined
Colleyville Heritage High School
Grapevine, TX05.2023
Skills
- Cash handling expertise
- Attendance oversight
- Equipment troubleshooting
- Staff motivation
- Sales promotion
- Product upselling
- Barista training
- Food safety compliance
- Shift scheduling
- Time management
- Decision-making
- Staff management
Certification
Food Safety Manager, Conference for Food Protection Standards
Timeline
Shift Supervisor
Starbucks
04.2024 - Current
Barista
Starbucks
08.2023 - 04.2024
Lifeguard
Great Wolf Lodge
06.2022 - 05.2023
Assistant Stage Manager
Colleyville Heritage High School
02.2021 - 05.2023
High School - undefined
Colleyville Heritage High School
Bachelor of Arts - Psychology
Arizona State University
Associate of Science - Psychology
Nashua Community College