JAMES HUNTER
Tempe,AZ
Summary
Dynamic sales leader with a proven track record at adept in crafting and executing sales strategies that significantly increase revenue. Skilled in problem-solving and exceptional customer service, fostering long-lasting relationships and driving team success. Reliable, with a knack for adapting to diverse customer needs and enhancing satisfaction.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Sales professional prepared to leverage extensive experience in sales management to impact business growth. Proven track record of leading teams to achieve ambitious sales goals and enhancing customer engagement. Known for strong collaborative efforts and adaptability in dynamic environments, ensuring reliable performance and effective solutions.
Overview
17
17
years of professional experience
Work History
Sales Associate
Sullivan Motor Company Inc
08.2023 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
SALES MANAGER/FINANCE MANAGER
RED MOUNTAIN MOTORS
06.2022 - 07.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies
- I was responsible for structuring and acquiring financing for customers purchasing vehicles.
- Maintained positive relationships with our lenders.
- I was also responsible for keeping inventory priced competitively based on market changes
SALES MANAGER/DESK MANAGER
Thrifty Car Sales Inc
08.2016 - 05.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
- Implemented systems and procedures to increase sales.
- Facilitated smooth operations by overseeing daily tasks, managing staff schedules, and resolving conflicts as needed.
Special Finance Manager
Mark Mitsubishi
03.2014 - 06.2016
- Interviewed customers, evaluated histories and offered options.
- Reviewed financial documents, pay stubs and statements.
- Helped sales team complete sales and finalize process.
- Coordinated closely with other departments within the dealership to ensure a seamless experience for customers requiring special financing assistance.
- Achieved higher loan approval rates by effectively communicating customers'' financial situations and needs to lending institutions.
- Optimized the loan approval process by implementing efficient documentation procedures and reducing errors in submitted paperwork.
- Negotiated favorable terms with lenders for customers in unique financial situations, providing them access to vehicle ownership opportunities.
- Planned, developed and managed sub-prime lending program guidelines.
- Collaborated with sales team members to identify customers who required special financing options, ensuring they received tailored support.
- Verified and processed credit applications from customers.
- Enhanced dealership''s reputation as a reliable provider of special financing options through consistent performance and exceptional customer service.
SALES ASSOCIATE/SALES MANAGER
Rick Hendrick Toyota
10.2007 - 02.2013
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Led team meetings focused on sales techniques and product features, boosting overall team performance.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
High School Diploma -
DOUGLAS BYRD HIGH SCHOOL
Fayetteville, NC06-1989
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Sales expertise
- Verbal/written communication
- Exceptional customer service
- Adapt to diverse groups
- Building rapport
- Excellent communication skills
- Multitasking
- Reliability
Timeline
Sales Associate
Sullivan Motor Company Inc
08.2023 - Current
SALES MANAGER/FINANCE MANAGER
RED MOUNTAIN MOTORS
06.2022 - 07.2023
SALES MANAGER/DESK MANAGER
Thrifty Car Sales Inc
08.2016 - 05.2022
Special Finance Manager
Mark Mitsubishi
03.2014 - 06.2016
SALES ASSOCIATE/SALES MANAGER
Rick Hendrick Toyota
10.2007 - 02.2013
High School Diploma -
DOUGLAS BYRD HIGH SCHOOL
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