James Hyland
Mt Pocono,PA
Summary
To obtain a challenging and rewarding career position where met with challenge and opportunity. Friendly and positive casino team leader bringing nearly thirty years of experience in the field. Well-versed in monitoring chips, player wins and game table activities.
Overview
29
29
years of professional experience
Work History
Dual Rate Supervisor
Mt Airy Casino Resort
2013.12 - Current
- Responsible for directing ,overseeing and observing operations and ensuring that all runs efficiently
- Provide for superior customer service and handle customer complaints accordingly
- Manage and track money and maintain security of game.
- Monitored integrity of games and players' pools for internal controls.
Dealer - Craps and Blackjack
Mt Airy Casino Resort
2011.06 - Current
- Craps and Blackjack Dealer
- Thorough knowledge and understanding of casino gaming
- Ability to effectively communicate with guests of game and co-workers while maintaining accuracy, speed and concentration on game
- Excellent communication skills
- Team-oriented and ability to works well with others.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
Dealer - Craps and Blackjack
Foxwoods
1994.06 - 2009.11
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
Education
High School Diploma -
Killingly High School
DanielsonSkills
- Leading Employees
- Security Management
- Coordinating Documents
- Recordkeeping Skills
- 29 Years dealing Experience
- 10 Years Dual Rate Supervisor Experience
Military Experience
United States Air Force, 11/1983, 11/1987, Honorable Discharge E-4 Senior Airman, Micap Supply (Mission Capability). Requisition of supplies, communication with affiliated bases for ordering of supplies, monitor status of orders and communication to supervisors of order status and updates as needed.
Contact Information
- 272-246-9417
- Bbjints@yahoo.com
References Available
Upon request
Personal Information
Open to consideration
Timeline
Dual Rate Supervisor
Mt Airy Casino Resort
2013.12 - Current
Dealer - Craps and Blackjack
Mt Airy Casino Resort
2011.06 - Current
Dealer - Craps and Blackjack
Foxwoods
1994.06 - 2009.11
High School Diploma -
Killingly High School
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