James Johnson
Ludowici,GA
Summary
Accomplished Team Lead at Nippon Express, adept in operations management and coaching, significantly increased customer satisfaction through meticulous performance monitoring and employee mentoring. Leveraged conflict resolution and relationship-building skills across roles, enhancing team cohesion and productivity. Proven track record in improving workplace safety and efficiency, demonstrating exceptional attention to detail and a commitment to excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Lead
Nippon Express
05.2023 - 09.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Surveyor
TR Long Engineering
06.2017 - 02.2023
- Performed field calculations to complete assessments.
- Gathered, organized and modeled data for reports and presentations.
- Collaborated with engineers, architects, and construction professionals to ensure accurate information was incorporated into designs.
- Utilized GPS technology for efficient data collection, expediting the completion of fieldwork assignments.
- Adapted quickly to changing conditions on job sites, efficiently adjusting plans as needed while maintaining overall project goals.
- Conducted topographic surveys to support land development projects, resulting in successful completion within deadlines.
Maintenance Worker
City of Overland Park
06.2014 - 05.2017
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment yearround.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
- Followed instructions from supervisor regarding daily job tasks and duties.
Military Police
Army
10.2010 - 03.2014
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Ensured public safety during large-scale events by coordinating crowd control measures and monitoring potential threats.
- Assisted in the development of improved standard operating procedures for Military Police operations through regular review of current practices.
- Assisted in the planning and execution of security measures for high-stakes military exercises, ensuring the safety of all personnel involved.
Education
Associate In Engineering Technology - Applied Electrical Technology
Vatterott Technical College
Kansas City, MOHigh School Diploma - General Studies
Spring Valley High School
Columbia05.2010
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Workplace safety
- Performance monitoring
- Operations management
- Production monitoring
- Employee evaluation
- Influencing skills
- Relationship building
Certification
Fort lift
CDL
Timeline
Team Lead
Nippon Express
05.2023 - 09.2024
Surveyor
TR Long Engineering
06.2017 - 02.2023
Maintenance Worker
City of Overland Park
06.2014 - 05.2017
Military Police
Army
10.2010 - 03.2014
Fort lift
CDL
Associate In Engineering Technology - Applied Electrical Technology
Vatterott Technical College
High School Diploma - General Studies
Spring Valley High School
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