James Johnson
Caldwell,ID
Summary
Dynamic and goal-oriented professional with a proven track record at Jacksons Bevco, excelling in customer service and teamwork. Skilled in cash handling and point-of-sale operations, I foster strong relationships and enhance customer experiences. Recognized for training new staff and improving service delivery, I am reliable and dedicated to achieving excellence. I am a Fairly quick learner, and like to strive to be better everyday. I am certified in MIG welding (probably use some practice). Not scared of hard work, or to change ways to be more affective.
Overview
10
10
years of professional experience
Work History
Sales Associate
Jacksons Bevco
09.2024 - Current
- Developed strong customer relationships through effective communication and personalized service.
- Maintained product knowledge to assist customers in making informed purchasing decisions.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Trained new staff on operational procedures and customer service standards to enhance team performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Direct Support Professional
Enable LLC.
11.2023 - 11.2025
- Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
- Developed and implemented individualized care plans, ensuring alignment with client needs and goals.
- Facilitated communication between clients, families, and multidisciplinary teams to promote holistic care approaches.
- Monitored client progress and reported findings to improve service delivery and client outcomes.
HVAC Installer
Right Now Heating and Air
04.2022 - 06.2023
- Installed HVAC systems in residential and commercial properties, ensuring compliance with safety and quality standards.
- Conducted regular maintenance and repairs on heating and cooling units, identifying issues for timely resolution.
- Collaborated with team members to improve installation processes, enhancing efficiency and customer satisfaction.
- Trained junior installers on best practices for system installation and troubleshooting techniques.
Pump Truck Driver
Sweets Septic
04.2021 - 08.2022
- Operated pump truck to efficiently service residential and commercial septic systems.
- Conducted thorough inspections of equipment to ensure optimal performance and safety compliance.
- Collaborated with team members to streamline waste removal processes, enhancing overall efficiency.
- Maintained accurate records of service calls and waste disposal volumes for regulatory compliance.
Production Worker
KIT Custom Homebuilders
11.2019 - 02.2021
- Operated machinery to assemble custom home components efficiently.
- Ensured quality control by inspecting materials and finished products for defects.
- Collaborated with team members to streamline production processes and enhance workflow.
- Trained new employees on safety protocols and operational procedures effectively.
- Maintained cleanliness and organization of workstations to promote safety standards.
- Coordinated with supervisors to prioritize tasks and meet tight production schedules efficiently.
- Followed safety procedures and guidelines to maintain safe working environments.
CNA
Life Care Center
06.2015 - 11.2019
- Delivered compassionate patient care, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments, contributing to individualized care plans.
- Monitored vital signs and reported changes in patient conditions promptly.
- Educated patients and families on health management and care routines effectively.
- Mentored new CNAs on best practices in patient care and safety procedures.
- Assisted patients with daily living activities, promoting independence and dignity.
Education
GED -
Caldwell High School
Caldwell, ID06.2009
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Money handling
- Cash register operation
Timeline
Sales Associate
Jacksons Bevco
09.2024 - Current
Direct Support Professional
Enable LLC.
11.2023 - 11.2025
HVAC Installer
Right Now Heating and Air
04.2022 - 06.2023
Pump Truck Driver
Sweets Septic
04.2021 - 08.2022
Production Worker
KIT Custom Homebuilders
11.2019 - 02.2021
CNA
Life Care Center
06.2015 - 11.2019
GED -
Caldwell High School