James Jones
Boone
Summary
Dynamic professional with extensive experience in restaurant operations. Proven ability to train and mentor staff while implementing effective inventory management systems. Committed to fostering a collaborative environment and achieving financial goals.
Overview
4
4
years of professional experience
Work History
Restaurant Manager
Cracker Barrel
Boone, NC
04.2024 - Current
- Directed daily operations to ensure efficient restaurant workflow and optimal guest satisfaction.
- Trained and mentored staff, fostering a collaborative environment and enhancing team performance.
- Implemented inventory management systems, reducing waste and optimizing resource utilization.
- Monitored financial performance, identifying trends and adjusting strategies to meet budgetary goals.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Assistant Deli Manager
Food Lion
Boone, NC
09.2023 - 04.2024
- Assisted in managing daily deli operations, ensuring compliance with food safety standards.
- Trained and mentored new staff on deli procedures and customer service excellence.
- Implemented inventory control measures to optimize product availability and reduce waste.
- Monitored quality of prepared foods, maintaining high standards for freshness and presentation.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Served as an integral part of the management team, actively participating in weekly meetings to discuss operational updates, challenges, or achievements.
Produce Sales Associate
Walmart
Clover, SC
06.2023 - 08.2023
- Assisted customers in selecting fresh produce and provided detailed product information.
- Ensured quality control by inspecting produce for freshness and adherence to safety standards.
- Collaborated with team members to optimize product displays and enhance customer experience.
- Trained new associates on proper handling techniques and store policies to ensure compliance.
- Maintained accurate inventory records using point-of-sale systems for efficient stock management.
Delivery Driver
Pizza Hut
Clover, SC
02.2022 - 08.2022
- Delivered food orders promptly to ensure customer satisfaction and adherence to service standards.
- Collaborated with team members to streamline order processing and enhance overall service speed.
- Addressed customer inquiries and concerns effectively, fostering positive relationships and repeat business.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Education
Marketing
Appalachian State University
Boone, NCHigh School Diploma -
Clover High School
Clover, SC05-2022
Skills
- Staff management
- Inventory control and record keeping
- Organization and prioritization
- Problem-solving
- Calm and pleasant demeanor
- Adaptable
Accomplishments
- Reduce Food Waste by 50% within 4 months by working along side staff and implementing strategies and processes to fully utilize all on-hand products.
- Supervised team of 80+ staff members.
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training.
- Graduated High School with a 4.4 GPA while enrolled in several AP Classes.
Timeline
Restaurant Manager
Cracker Barrel
04.2024 - Current
Assistant Deli Manager
Food Lion
09.2023 - 04.2024
Produce Sales Associate
Walmart
06.2023 - 08.2023
Delivery Driver
Pizza Hut
02.2022 - 08.2022
Marketing
Appalachian State University
High School Diploma -
Clover High School