James Kaplan
Pompano Beach,FL
Summary
To seek and maintain full-time position within the Police Department as a Police Officer that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Server and Bartender
Georgies Alibi Restaurant
Wilton Manors, FL
11.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Barkeeper
Hefe Nightclub
Tampa, FL
03.2022 - 01.2023
- Developed rapport with regular customers, fostering loyalty and repeat business through personalized service.
- Maintained up-to-date knowledge of industry trends and emerging cocktail recipes, incorporating new ideas into the menu to keep offerings fresh and enticing.
- Maximized efficiency during peak hours by quickly assessing patron needs and managing multiple orders simultaneously without compromising on service quality.
- Consistently received positive feedback from guests regarding friendly demeanor and attentive service style.
Swimming Pool Technician
National Pool Partners
Fort Lauderdale, FL
10.2020 - 03.2022
- Enhanced customer satisfaction by providing timely and efficient pool maintenance services.
- Reduced pool downtime by promptly identifying and resolving technical issues.
- Ensured optimal water quality by performing regular chemical tests and adjustments.
- Increased the life of pool equipment with routine inspections, cleaning, and repairs.
Swimming Pool Technician
Paradise Pools
Yarmouth, MA
03.2013 - 10.2018
- Enhanced customer satisfaction by efficiently installing and maintaining swimming pool systems.
- Streamlined inventory management by maintaining organized records of supplies needed for upcoming projects.
- Enhanced customer satisfaction by providing timely and efficient pool maintenance services.
- Expanded clientele through successful marketing efforts such as distributing brochures and attending local home improvement shows.
- Reduced pool downtime by promptly identifying and resolving technical issues.
Garden Center Associate
Agway Of Cape Cod
Dennis, MA
04.2009 - 10.2013
- Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
- Increased repeat business through friendly interactions that fostered trust in our expertise.
- Optimized product presentation by regularly updating display arrangements based on seasonality or trends.
- Supported successful store operations by maintaining clean, safe, and well-organized work environments.
- Managed inventory levels effectively, reducing waste and ensuring availability of popular items.
Education
Pursuing Bachelor's Degree - Criminal Justice
Cape Cod Community College
West Barnstable, MAPursuing Bachelor's Degree - Criminal Justice
Bridgewater State University
Bridgewater, MAHigh School Diploma -
Cape Cod Regional Technical School
Buzzards Bay, MA06.2012
Skills
- Strong work ethic
- Exceptional customer service
- Memory retention
- Workload organization
Timeline
Barkeeper
Hefe Nightclub
03.2022 - 01.2023
Swimming Pool Technician
National Pool Partners
10.2020 - 03.2022
Server and Bartender
Georgies Alibi Restaurant
11.2018 - Current
Swimming Pool Technician
Paradise Pools
03.2013 - 10.2018
Garden Center Associate
Agway Of Cape Cod
04.2009 - 10.2013
Pursuing Bachelor's Degree - Criminal Justice
Cape Cod Community College
Pursuing Bachelor's Degree - Criminal Justice
Bridgewater State University
High School Diploma -
Cape Cod Regional Technical School