JAMES KRAUSS
Rancho Cucamonga,ca
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
12
12
years of professional experience
Work History
Operations Manager
MB Collision Group
Rancho Cucamonga, CA
10.2022 - 07.2024
- In charge of 4 locations, handled all customer, employee, and Insurance partners needs. Added accounts to each location, grew the bushiness from 4 locations to 8. Handled all AR, CSI, and Quality Assurance.
General Manager
Caliber Collision
Rancho Cucamonga
12.2012 - 08.2022
- Grew the Rancho Cucamonga location from $400k in sales per month to $900k per month with over a million in annual EBITDA. Grew the Upland location from $500k per month to over $1.2 million per month with over $1.5 million in annual EBITDA. Became ELITE MBZ Certified and Audi Ultra Certified in Upland and added Claremont Toyota, Knight Dodge and Ford of Upland to the business. Was also a Regional Manager for Caliber overseeing up tp 9 locations at one point.
Education
High School Diploma -
Saugus High School
Saugus, Ca06-1983
Skills
- Employee Retention
- Exceeding Customer Expectations
- Meeting Insurance KPI's
- Performing Quality Repairs
- I CAR Platinum
- Excellent long term Insurance Realtions
Timeline
Operations Manager
MB Collision Group
10.2022 - 07.2024
General Manager
Caliber Collision
12.2012 - 08.2022
High School Diploma -
Saugus High School
Similar Profiles
Jerry GutierrezJerry Gutierrez
Center Manager at MB CollisionCenter Manager at MB Collision
Nickolas TheodoulouNickolas Theodoulou
Detailer at Mb Auto groupDetailer at Mb Auto group
Taylor LeMoineTaylor LeMoine
Human Resources Business Partner at Mb Realty GroupHuman Resources Business Partner at Mb Realty Group