James Lee

Assist the Manager in the Retail Production. Opening and closing the store receiving freight and assistance stocking shelves and customer service.

• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
• Filled out load paperwork and DOT-mandated log books.
• Obtained necessary permits and licenses to operate various commercial vehicles legally.
• Reduced fuel consumption through effective route planning, minimizing idle time, and maintaining proper vehicle maintenance.

• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
• Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
• Completed regular maintenance checks on the truck to prevent breakdowns and reduce downtime.
• Safely navigated various weather conditions and road hazards, prioritizing the safety of cargo and fellow motorists.

Went through 3 weeks training to obtain my CDL after obtaining my CDL I drove for a year and a half as Over The Road Team Truck Driver

• Oversaw daily operations within the facility, ensuring that all tasks were completed accurately and on time.
• Coordinated staff schedules efficiently, ensuring adequate coverage for all shifts while minimizing overtime expenses.
• Reduced turnover rates for staff by providing ongoing training, support, and opportunities for professional growth.
• Delivered emergency 24-hour on-call service for tenants on building issues.