James Mack Cooper
Manager
Dallas,GA
Summary
Dynamic professional eager to contribute to a leading organization by leveraging extensive experience and knowledge to drive productivity and profitability. Committed to fostering growth and innovation with a proven track record of delivering results in fast-paced environments. Passionate about collaborating with teams to implement effective strategies that enhance operational efficiency. Prepared to take on new challenges and contribute to the success of a forward-thinking company.
Knowledgeable [Desired Position] with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Overview
24
24
years of professional experience
Work History
MANAGER OF MAIL AND DATA OPERATIONS
Standard Press Inc.
03.2021 - Current
- My current position includes all of the functions listed below for Mailing Coordinator as well as these additional ones;
- Manage full Mailing Department. Data Processing department and Fulfillment Department.
- My basic responsibility is to ensure that all client obligations are met. In order to accomplish this, I meet daily with other department managers to ensure that commitments are attainable based on availability of material and time frames required.
MAILING COORDINATOR
Geographics Inc.
03.2018 - 03.2021
- Process data from customers using BCC Mail Manager Software for full service uploads to Postalone.
- Experienced in Microsoft Excel and Microsoft Word
- Oversee all mailing jobs from start to delivery to Post Office
- Work with Logistics Company for drop shipping of mail to various mail processing facilities
- Oversee set-up of all mailing equipment to make sure that all jobs go out on a timely basis
- Proficient with Postalone and Postal Dashboard for uploading mail.dat files for full service discounts
PRODUCTION MANAGER
Direct Data Communication
10.2015 - 06.2018
- Setup and Programming for Digital Print using Fusionpro VDP Creator, RIP and InDesign software.
- Operation of Konica Minolta C1070, C8000 and k1200 digital printers using command center software.
- Processed data using Smart Addresser, Microsoft Excel and Word software.
- In charge of all jobs and scheduling of Digital Print, Direct Mail and Fulfillment jobs.
- Set up and operated MCS inkjet systems and Phillipsburg inserting machines.
- Utilized FedEx Ship Manager and UPS Worldship software to expedite bulk shipments.
- Repaired and rebuilt computers; updated operating systems and programs.
OPERATIONS MANAGER
Roltimie Fulfillment and Mailing
05.2011 - 10.2015
- Processed data using BCC software, Microsoft Excel and Word software.
- Customer service including quoting of jobs and working with customers to ensure their jobs were in compliance with postal regulations.
- Responsible for scheduling and successful completion of all Direct Mail and Fulfillment jobs.
- Wired and installed new equipment.
- Set up and operated Videojet and Accufast inkjet systems, Stahl B-26 continuous feed folding machines, Pitney Bowes Connect 3000 meter machine, Mailcrafters and Phillipsburg inserting machines.
- Utilized FedEx Ship Manager and UPS Worldship software to expedite bulk shipments.
- Repaired and rebuilt computers; updated operating systems and programs.
- Retained clients from Direct Mail Enterprises after closing company in 2011.
OWNER/CEO
Direct Mail Enterprises Inc.
03.2002 - 05.2011
- Managed all operations of the business utilizing extensive knowledge of direct mail processing and printing.
- Purchased and maintained all equipment such as Stahl Folder, Printpro Inkjet Printer, Accufast Inkjet printer, Phillipsburg Inserters, Riso Duplicator, and AB Dick printing press.
- Provided Client support in all aspects of Direct Mail, Fulfillment and Printing which included quoting and scheduling of jobs, as well as processing data files utilizing BCC postal software.
- Broker printing for clients who wanted all aspects of a job done in one shop.
- Helped clients with my extensive knowledge of the printing industry such as paper weight, types of paper, process and PMS printing colors, also design and finishing.
Education
BBA - Business Management
University of Georgia
GA06-1986
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Task delegation
- Staff training and development
- Complex Problem-solving
- Verbal and written communication
- Staff management
- Goal setting
- Operations management
- Project management
Timeline
MANAGER OF MAIL AND DATA OPERATIONS
Standard Press Inc.
03.2021 - Current
MAILING COORDINATOR
Geographics Inc.
03.2018 - 03.2021
PRODUCTION MANAGER
Direct Data Communication
10.2015 - 06.2018
OPERATIONS MANAGER
Roltimie Fulfillment and Mailing
05.2011 - 10.2015
OWNER/CEO
Direct Mail Enterprises Inc.
03.2002 - 05.2011
BBA - Business Management
University of Georgia