James Malone
Sauquoit,NY
Summary
Hardworking employee enthusiastic about learning the substance abuse treatment field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
18
18
years of professional experience
Work History
Delivery Driver
Tino's Pizza
180 Main St, Oneonta, NY 13820
01.2022 - 12.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Delivery Courier
Camesano Meat & Cheese
1150 McQuade Ave, Utica, NY
12.2021 - 09.2023
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Ensured safe transportation of packages with careful handling and secure storage methods.
Supervisor
Two Brother Contracting
7391 Cider St, Westmoreland, NY 13490
06.2006 - 09.2019
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Education
Bachelor of Science - Psychology
SUNY Oneonta
Oneonta, NY12.2023
Associate of Applied Science - Chemical Dependency Practitioner
Mohawk Valley Community College
Utica, NY12.2021
Skills
- Business Development
- Data Analytics
- Inventory Control
- Strategic Planning
- Staff Management
- Goal-Oriented
- Training and Mentoring
- Organizational Skills
- Time Management
Timeline
Delivery Driver
Tino's Pizza
01.2022 - 12.2023
Delivery Courier
Camesano Meat & Cheese
12.2021 - 09.2023
Supervisor
Two Brother Contracting
06.2006 - 09.2019
Bachelor of Science - Psychology
SUNY Oneonta
Associate of Applied Science - Chemical Dependency Practitioner
Mohawk Valley Community College