Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

James McCain

Lancaster,SC

Summary

Driven Assistant Manager with a proven track record at Inspire Brands, enhancing customer satisfaction and streamlining operations. Excelled in staff supervision and retail operations management, boosting performance by fostering team motivation and mastering customer relations. Skilled in strategic planning and operations management, achieving significant improvements in efficiency and service quality. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Inspire Brands
07.2019 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

High School Diploma -

Buford High School
Lancaster, SC
06.1999

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Task Delegation
  • Staff Management
  • Workload Management
  • Retail Operations
  • Employee Scheduling
  • Operations Management
  • Customer rapport
  • Marketing knowledge
  • Recruiting and interviewing
  • Sales Strategies
  • Performance reviewing
  • Policy Enforcement
  • Staff Development
  • Strategic Planning
  • Retail Operations Management
  • Schedule oversight

Timeline

Assistant Manager

Inspire Brands
07.2019 - 05.2024

High School Diploma -

Buford High School
James McCain