Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

James McGuire

Shawnee

Summary

Dedicated Certified Pharmacy Technician with strong skills in medication preparation, customer service, and claims resolution. Committed to optimizing patient care through effective collaboration and problem-solving.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walgreens
Shawnee
02.2022 - Current
  • Assisted pharmacists in preparing and dispensing medications accurately.
  • Provided exceptional customer service by addressing patient inquiries and concerns.
  • Operated pharmacy software to process prescriptions and manage patient records.
  • Collaborated with healthcare professionals to ensure optimal patient care delivery.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.

Shift Lead

Vintage Stock
Shawnee
10.2014 - 02.2022
  • Supervised daily operations and ensured efficient workflow among team members.
  • Trained new staff on store procedures and customer service standards.
  • Handled customer inquiries and resolved issues to maintain satisfaction.
  • Implemented store promotions and maintained displays for visual appeal.
  • Performed opening and closing procedures such as setting alarm systems, counting money.
  • Oversaw inventory purchases, restocking, and organization.

Education

Bachelor of Arts - Illustration and Animation

The University of Kansas
Lawrence
05-2019

Associate of Arts - Business Administration

Johnson County Community College
Overland Park
05-2014

Associate of Arts - Animation

Johnson County Community College
Overland Park
05-2014

Skills

  • Medication preparation
  • Pharmacy software
  • Claims resolution
  • Patient record management
  • Customer relationship management
  • Conflict resolution
  • Attention to detail
  • Time management
  • Insurance verification
  • Familiarity with automated dispensing

Certification

  • PTCB Certification
  • APHA Immunization Certification
  • CPR Certification
  • State of Kansas Pharmacy Technician License

References

References available upon request.

Timeline

Certified Pharmacy Technician

Walgreens
02.2022 - Current

Shift Lead

Vintage Stock
10.2014 - 02.2022

Bachelor of Arts - Illustration and Animation

The University of Kansas

Associate of Arts - Business Administration

Johnson County Community College

Associate of Arts - Animation

Johnson County Community College

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