I'm a Motivated person looking to further my education, experience, and opportunity. I'm looking for a place that will not only help me make more money, but also help me progress farther into career and goals.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Summit Place Kia
10.2023 - Current
Assisted customers in identifying vehicle needs and preferences through active listening and product knowledge
Demonstrated vehicle features and benefits to enhance customer experience and drive sales
Listening to the customer to find out what their buying motives are, and using them appropriately to show the benefits of my product
Giving a professional hello, followed with a short but strong base statement
Service Advisor
Elder Hyundai
02.2023 - 10.2023
Keep customers informed on the status of their vehicle
Provide in depth explanations of items that need attention, and why
Ensure the concerns were properly communicated between the customer and the technician working on the vehicle
Maintain an above average CSI score
Manage work flow incoming and outgoing for the entire shop
Trade Up Advantage Rep
Sellers Subaru
07.2021 - 02.2023
Made phone calls to previous customers in attempt to set up appointments to discuss equity in their current vehicle, and get them into a new vehicle
Made contact with any customers in for service with the intention to spark interest in a customer to ask their service advisor for an appraisal
Completed vehicle appraisals
Purchasing vehicles on Auction for dealer inventory
Helped customers understand their vehicle better
Informed customers of current store promotions to encourage additional sales purchases.
Built customer loyalty and retention by delivering excellent shopping experiences.
Travel Manager
Sharing The Bread
03.2018 - 07.2021
Analyzing and managing Profit and Loss objectives within stores
Managing the safe and any cash on hand
Managing a 15 person team
Scheduling
Ordering/Reconciling/Inventory
Reporting progress to franchise managers and owners