James Mraz

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives and communication goals.

Fixed and installed anything to do with garage doors while creating sales. Managed to stay on time while having multiple jobs on the schedule everyday. Maintained outstanding customer service while dealing with customers.