James ONeill
MOORCROFT,Wyoming
Summary
Dynamic professional with a proven track record in customer service and money handling. Excelled in fostering customer loyalty and enhancing transaction efficiency, underpinned by strong communication skills and proficiency in emergency response. Achieved significant customer satisfaction improvements, leveraging patience and empathy alongside technical acumen.
Overview
3
3
years of professional experience
Work History
Cashier
Coffee Cup Fuel Stop
2024.07 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
General Laborer
Stanton and Sons Construction
2022.02 - 2024.06
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Installed drywall, siding and other structural components.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Mixed and poured concrete for variety of projects.
- Provided labor support to carpenters, masons and other skilled trades.
Lifeguard
Evans Plunge
2023.06 - 2023.12
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Upheld hygiene standards in pool and surrounding area.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
Cashier
Taco Johns
2021.09 - 2022.09
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Increased sales of promotional items by informing customers about current offers.
Education
Graduated -
Hot Springs High School
Hot Springs, SD05.2024
Skills
- Customer Service
- Customer Assistance
- Patience and Empathy
- Money Handling
- Strong communicator
- First Aid
- Physical Fitness
- Strong swimming ability
Timeline
Cashier
Coffee Cup Fuel Stop
2024.07 - Current
Lifeguard
Evans Plunge
2023.06 - 2023.12
General Laborer
Stanton and Sons Construction
2022.02 - 2024.06
Cashier
Taco Johns
2021.09 - 2022.09
Graduated -
Hot Springs High School
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