James Oslin
Louisville,KY
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at DKD. Proven ability to enhance guest satisfaction through effective communication and efficient service. Skilled in cash handling and guest engagement, consistently contributing to a welcoming atmosphere and improved dining experiences.
Overview
4
4
years of professional experience
Work History
Server
DKD
Louisville, KY
08.2024 - Current
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Maintained cleanliness and organization of dining area to ensure compliance with health standards.
- Assisted in menu recommendations, contributing to an improved dining experience for patrons.
- Collaborated with kitchen staff to facilitate timely food preparation and delivery.
Server
Bakersfield Tacos
Louisville, KY
09.2023 - 07.2024
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring timely order taking and food delivery.
- Collaborated with kitchen staff to streamline communication, improving order accuracy and speed.
- Trained new servers on menu offerings and service protocols, fostering team cohesion and performance.
Server
El Mundo
Louisville, KY
03.2022 - 07.2023
- Facilitated prompt service of food and drinks to improve guest experience.
- Maintained cleanliness and organization of dining areas to promote a welcoming atmosphere.
- Supported inventory management by restocking supplies and monitoring stock levels efficiently.
- Collaborated with team members to ensure smooth service flow during peak hours.
Education
High School Diploma - Basics
Southern High School
Louisville, KYSkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Timeline
Server
DKD
08.2024 - Current
Server
Bakersfield Tacos
09.2023 - 07.2024
Server
El Mundo
03.2022 - 07.2023
High School Diploma - Basics
Southern High School