James Palmer III
Davenport,FL
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
30
30
years of professional experience
Work History
Store Manager
Bridgestone Retail Operations LLC.
Lakeland, FL
06.2012 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Area Manager
Valvoline Instant Oil
Buffalo, NY
09.1992 - 05.2012
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Resolved conflicts promptly to promote positive environment for customers.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
Education
Associate of Science - Business
Erie Community College
Buffalo, NY05.1990
Skills
- Adobe Systems Adobe Photoshop
- Microsoft Visual Basic
- Time Management
- IBM SPSS Statistics
Accomplishments
- Achieved the number 1 national store ranking twice within 10 years.
- Won Manager of the year 3 Times within 12 years.
- Won multiple personal and store awards and trips.
Like to fish during free time.
I am a avid fan of fishing. I like fresh water fishing. I have never been ocean fishing but look forward to trying some day.
Timeline
Store Manager
Bridgestone Retail Operations LLC.
06.2012 - Current
Area Manager
Valvoline Instant Oil
09.1992 - 05.2012
Associate of Science - Business
Erie Community College
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