James Parks
Florence,SC
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
10
10
years of professional experience
Work History
Certified Medical Assistant
Medical University Of South Carolina
Florence, SC
11.2022 - Current
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Certified Medical Assistant
Gene Jones Residential Care
Florence, SC
08.2015 - 02.2017
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Certified Medical Assistant
Hope Health Clinic
Florence, SC
02.2013 - 08.2015
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Measured vital signs and took medical histories to prepare patients for examination.
- Responded to patient callbacks and phone-in prescription refill requests.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Scheduled appointments for patients via phone and in person.
Education
Certification - Phlebotomy
07.2023
Certification - Certified Medical Assistant
01.2013
Bachelor of Science - Health Service Management
06.2001
Skills
- Patient Scheduling
- Vital Sign Monitoring
- Medical Records Management
- Clinical Applications
- Needs Assessments
- HIPAA Compliance
- Specimens Collection and Processing
- Medical Terminology
- Stocking Supplies
Volunteer Experience
- Youth Basketball Coach FYBL Florence SC June 2015-Present
Timeline
Certified Medical Assistant - Medical University Of South Carolina
11.2022 - Current
Certified Medical Assistant - Gene Jones Residential Care
08.2015 - 02.2017
Certified Medical Assistant - Hope Health Clinic
02.2013 - 08.2015
Thomas-Johnson Medical Training Center - Certification, Phlebotomy
Westwood College - Denver North - Certification, Certified Medical Assistant
University of Maryland University College - Bachelor of Science, Health Service Management