James Parks
Milford, CT,CT
Summary
Dedicated Patient Navigator with a proven track record at Debra Benway, skilled in grief support and community advocacy. Expertly facilitated patient transitions and enhanced care delivery through active listening and resource education. Committed to optimizing patient outcomes by collaborating with multidisciplinary teams and implementing feedback mechanisms for continuous improvement.
Overview
5
5
years of professional experience
Work History
Patient Navigator
Debra Benway
Milford,CT
07.2024 - Current
- Monitored patient progress and addressed barriers to care in a timely manner.
- Educated patients on available community resources to support their health needs.
- Collaborated with multidisciplinary teams to optimize patient outcomes and experience.
- Implemented feedback mechanisms to enhance service delivery based on patient insights.
- Supported patients in managing their mental and emotional well-being through active listening, empathy, and appropriate referrals to specialized care providers.
- Assisted patients in scheduling doctor and healthcare appointments.
- Assisted with and facilitated transition of care from hospitals, rehabilitation facilities, and skilled nursing facilities to home.
Host
Cracker Barrell
Milford, CT
02.2023 - 01.2025
Greeted guests and seated at tables. Assisted waitstaff with delivering orders to tables. Supported cleaning and bussing of tables.
Porter
Athenahealth
Southington, CT
04.2021 - 08.2023
CLpp
- Assisted in maintaining cleanliness and organization of facilities to enhance operational efficiency.
Education
CCMA - Medical Assistant
Griffin Hospital School of Allied Careers
Ansonia, CT 12.2025 - 05.2026
Doctor of Ministry -
Triumph International Ministries
Waterbury, CT2025
High School Diploma - Certified Nursing Assistant
Sacred Heart High School
Waterbury, CT1988
Skills
Grief support
Community resource
Community advocate
Certification
- [Area of certification] Training - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Timeline
CCMA - Medical Assistant
Griffin Hospital School of Allied Careers
12.2025 - 05.2026
Patient Navigator
Debra Benway
07.2024 - Current
Host
Cracker Barrell
02.2023 - 01.2025
Porter
Athenahealth
04.2021 - 08.2023
Doctor of Ministry -
Triumph International Ministries
High School Diploma - Certified Nursing Assistant
Sacred Heart High School