Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Pawlicki

North Las Vegas,NV

Summary

Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Rational Surveillance Operator with extensive knowledge of table games, slot machines and cage procedures for large gaming establishments. Reliable and willing to track suspicious activities and behavior throughout public areas. Ready to utilize exceptional organizational and decision making talents in a new role with a terrific organization.

Overview

32
32
years of professional experience

Work History

Surveillance Operator

Silver Sevens Hotel & Casino
03.2024 - 04.2025
  • Increased efficiency by effectively multitasking between multiple screens, camera angles, and areas under observation.
  • Ensured compliance with gaming regulations by consistently monitoring operations and reporting any discrepancies observed.
  • Optimized surveillance coverage by actively participating in the planning and installation of new equipment.
  • Contributed to risk assessment initiatives by providing valuable insights based on observations made during daily surveillance routines.
  • Assisted in maintaining a safe gaming environment through prompt reporting of potential threats or violations.
  • Conducted audits of cashier transactions, ensuring accuracy and detecting any signs of fraud or theft.
  • Demonstrated strong attention to detail while scanning large crowds for signs of cheating, theft, or other illicit activities.

Security Officer

Bellagio Hotel And Casino
06.2022 - 08.2022
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.

Security Dispatcher

Circus Circus Las Vegas Hotel Resort And Casino
10.1993 - 09.2021
  • Enhanced security response times by efficiently dispatching officers to incidents and alarms.
  • Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.
  • Maintained accurate records of dispatched calls, ensuring timely follow-up on pending issues and seamless shift transitions.
  • Improved communication between security teams by implementing a standardized radio protocol for incident reporting.
  • Trained new dispatchers on company protocols, software systems, and effective communication techniques for better team performance.
  • Assisted in emergency situations, coordinating resources and providing critical information to first responders.
  • Coordinated scheduled maintenance checks for security equipment, ensuring optimal functionality during critical moments.
  • Managed multiple phone lines simultaneously while prioritizing urgent calls for service from clients and officers in the field.
  • Supported successful event management by coordinating security resources, access control points, and crowd control measures effectively during special events or emergencies.
  • Collaborated closely with supervisory staff to address any issues or concerns related to dispatcher performance or procedural compliance promptly and effectively.
  • Provided superior customer service by addressing client concerns promptly and professionally, maintaining positive relationships with clients.

Education

High School Diploma -

Coronado High School
Scottsdale, AZ

Skills

  • Incident Reports
  • Daily Reports
  • Security Systems
  • Confidentiality Maintenance
  • Analytical Skills
  • Attention to Detail
  • Computer Literacy
  • Incident Reporting
  • Security Protocols
  • Effective Communication
  • Problem Solving
  • Dispatch Software
  • Customer Service
  • Technical Proficiency

Timeline

Surveillance Operator

Silver Sevens Hotel & Casino
03.2024 - 04.2025

Security Officer

Bellagio Hotel And Casino
06.2022 - 08.2022

Security Dispatcher

Circus Circus Las Vegas Hotel Resort And Casino
10.1993 - 09.2021

High School Diploma -

Coronado High School
James Pawlicki