Ryan Shields
Yakima
Summary
Very professional with comprehensive experience in surveillance management and casino compliance. Adept at implementing effective security protocols and monitoring systems to safeguard assets.
I have a strong focus on team collaboration, achieving results, and adapting to changing needs.
I possess skills in risk assessment, incident response/reports, paired with reliability and a results-driven mindset. As well as fluent in collecting and producing easy-to-understand information and evidence relevant to any given investigation.
I value integrity, hard work, personal relationships, and take pride in the work I have done and am capable of doing.
Overview
12
12
years of professional experience
Work History
Surveillance Manager
Nob Hill Casino
Yakima, WA
09.2016 - Current
- Monitored surveillance systems to ensure compliance with gaming regulations.
- Analyzed footage to identify potential security breaches and incidents.
- Established strong relationships with local law enforcement agencies, enhancing cooperation on joint crime prevention efforts.
- Developed reports outlining findings from surveillance activities for management review.
- Collaborated with law enforcement agencies during investigations and incident responses.
- Coordinated with casino management to address security concerns and improve guest safety measures.
- Assisted law enforcement agencies in investigations related to casino activities, providing essential information and support when needed.
Assistant Manager
Little Ceasars Pizza
Post Falls, ID
03.2014 - 08.2016
- Managed daily operations, ensuring compliance with health and safety standards.
- Trained and mentored staff to enhance operational efficiency and customer service.
- Assisted in inventory management, optimizing stock levels to reduce waste.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma -
Eisenhower High School
Yakima, WASkills
- CCTV monitoring
- Security protocols
- Crime prevention
- Video management
- Investigative techniques
- Investigation facilitation
- Attention to detail
- Reliability
- Team collaboration
- Incident reports
- Adaptability and flexibility
- Self motivation
- Interpersonal communication
Timeline
Surveillance Manager
Nob Hill Casino
09.2016 - Current
Assistant Manager
Little Ceasars Pizza
03.2014 - 08.2016
High School Diploma -
Eisenhower High School