James Richards
Bradenton
Summary
Carrier Sales expert with significant experience in all types of shipments including Dry, Refrigerated, and Open-deck hauls. Highly communicative team player to encourage a problem solving and enriching environment with a strong focus on team culture and maintaining customer oriented standards. Utilizes technological tools to improve efficiency and reliability for customer needs through strong carrier vetting techniques.
Overview
8
8
years of professional experience
Work History
Carrier Sales Representative
Capital Logistics, LLC.
11.2023 - Current
- Developed and maintained relationships with carriers to optimize transportation needs, for both LTL and FTL shipments.
- Maintained strict dispatching standards and SOP's to ensure all shipments were checked in on-time.
- Negotiated rates with carriers to enhance cost efficiency based on pallet count, weight, and overall equipment dimensions for open deck shipments.
- Trained colleagues on different types of open deck trailers & uses for each to help delegate teamwork and resources.
- Led a small team for a specialized division to open another avenue of revenue ultimately increasing profits by assisting Account Managers to increase their book of business.
Carrier Sales Pod Leader
AFC Transport
08.2022 - 11.2023
- Oversaw Flatbed and Heavy-Haul carrier sales operations for Logistics Brokerage division.
- Closed the gap between Account Managers and Carrier Sales Representatives and provided live feedback to minimalize coverage uncertainties.
- Oversaw a small team to maximize profits by cultivating a deep network of carriers while guaranteeing coverage for future shipments allowing us to accept freight with further confidence.
Account Manager
Trident Transport
04.2021 - 08.2022
- Cultivated and managed client shipment needs to build a book of business that was maintained self sufficiently.
- Brought new business onboard via cold-call methods and assisted training new hires to replicate the process.
- Analyzed shipment needs for each individual customer to provide cost-cutting methods in transportation needs.
Water Technician - Sales
Culligan Water of Sarasota
08.2017 - 04.2021
- Analyzed water samples & their chemical composition to diagnose water treatment needs for municipal & well water consumption.
- Developed a strong network of commercial & residential referrals, prospecting new business ultimately growing Culligan's footprint in the Sarasota market.
- Maintained high standards for customer satisfaction through communication and servicing needs & concerns in a timely-manner.
Education
Associate's Degree - Culinary Arts
Le Cordon Bleu
Dallas, TX High School Diploma -
Norman High School
Norman, OK 03-2012
Skills
- Strong negotiation & communication skills
- Goal-oriented mindset
- Market & Field Research
- Problem-solving abilities
- Situation deescalation skills
- Technologically literate
Timeline
Carrier Sales Representative
Capital Logistics, LLC.
11.2023 - Current
Carrier Sales Pod Leader
AFC Transport
08.2022 - 11.2023
Account Manager
Trident Transport
04.2021 - 08.2022
Water Technician - Sales
Culligan Water of Sarasota
08.2017 - 04.2021
Associate's Degree - Culinary Arts
Le Cordon Bleu
High School Diploma -
Norman High School