Tara Winn
Pleasant Grove
Summary
Carrier Sales Representative at Worldwide Express with strong negotiation skills and a goal-oriented mindset. Achieved improved profitability through effective rate negotiations and enhanced customer satisfaction by resolving issues promptly. Proficient in logistics and performance tracking, fostering collaboration across departments to streamline processes and mitigate risks in the supply chain.
Overview
6
6
years of professional experience
Work History
Carrier Sales Representative
Worldwide Express
08.2019 - 04.2025
- Coordinated transportation schedules to ensure timely deliveries and meet client expectations.
- Increased customer satisfaction by addressing and resolving carrier issues promptly and efficiently.
- Negotiated rates with carriers for cost-effective solutions, resulting in improved profitability.
- Established strong relationships with carriers by maintaining open communication and regularly providing updates on shipments.
- Enhanced company reputation by providing exceptional service to both customers and carriers alike.
- Partnered with internal departments such as accounting, IT, and marketing to improve interdepartmental communication and streamline processes.
- Utilized advanced software tools for tracking shipments, managing accounts, and analyzing data for informed decision making.
- Implemented proactive measures for mitigating risk associated with delayed or lost shipments, minimizing disruptions in the supply chain process.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Education
High School Diploma -
Provo High
Provo, UTSkills
- Strong negotiation skills
- Goal-oriented mindset
- Performance tracking
- Logistics
- Transportation regulations awareness
- Problem-solving
- Multitasking
- Excellent communication
- Organizational skills
- Team collaboration
- Professionalism
Timeline
Carrier Sales Representative
Worldwide Express
08.2019 - 04.2025
High School Diploma -
Provo High
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