James R. Paulson

I work in the messaging department answering chats and also phone calls for troubleshooting our website and application.

We sell tickets and book reservations for our theme parks over phone calls and chats from the application.

By monthly we are called in to do peer collaborations with leaderships to develop the application or website. Essentially looking for feedback to improve the product.

• My responsibilities involved Ride Operations and Guest Service.
• Working in a high intense face paced rollercoaster.
• Security by assisting guests removing items that can fall off the ride and informing them about safety by wanding them searching for any metal.

• My responsibilities were to close the store on the weekends
• Create subs and provide service to customers

• My responsibilities were to open and close on the weekends
• Unload and Stock the store when the deliveries arrived
• Providing service to customers