Lisa Judge
Virginia Beach,VA
Summary
Proven track record in enhancing customer engagement and sales at VA ABC Virginia Alcoholic Beverage Control Authority, leveraging exceptional customer service and merchandising knowledge. Skilled in teamwork and collaboration, consistently achieving goals through innovative marketing campaigns and efficient POS system operation. Demonstrates a unique blend of problem-solving and multi-tasking strengths to drive results.
Overview
13
13
years of professional experience
Work History
Sales Associate
VA ABC Virginia Alcoholic Beverage Control Authority
08.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Server/Bartender
Jumpin' Shrimp On The Boardwalk
04.2021 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Ladies Lead Merchandising Associate
Stein Mart
08.2011 - 06.2020
- Developed collaborative partnerships with other associates to execute projects efficiently and deliver exceptional results consistently.
- Ensured compliance with company policies and procedures, maintaining a safe work environment for all employees.
- Collaborated with store management to develop marketing campaigns for seasonal promotions and special events.
- Promoted brand awareness by effectively showcasing featured products in visually appealing arrangements that aligned with the company''s image.
Education
No Degree - Business Administration And Management
Eastern Shore Community College
Melfa, VA06.1985
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Multi-tasking strength
Excellent people skills
Goal-Oriented
Exceptional customer service
Client Service
POS System Operation
Merchandising knowledge
Sales Training
Timeline
Server/Bartender
Jumpin' Shrimp On The Boardwalk
04.2021 - 06.2024
Sales Associate
VA ABC Virginia Alcoholic Beverage Control Authority
08.2020 - Current
Ladies Lead Merchandising Associate
Stein Mart
08.2011 - 06.2020
No Degree - Business Administration And Management
Eastern Shore Community College
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