Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Sablan

San Antonio,TX

Summary

Skilled Training Specialist highly effective a conducting personal and group training sessions focused on topics such as Cycle, Barre and Dance. Enthusiastic personality with a hands-on, creative style. Ready to apply 4 years' experience to a challenging long-term position. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

10
10
years of professional experience

Work History

Employee Training Coordinator

TruFusion
07.2023 - Current
  • Worked with central management to identify, plan, align, and address training needs.
  • Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
  • Coordinated with department leaders to identify training needs and develop targeted solutions.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Facilitated virtual, in-person and blended learning sessions.
  • Produced training manuals, presentations and resources for enhanced learning.
  • Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation.
  • Maintained detailed records of completed trainings, certifications, and evaluations for easy reference during performance reviews or internal audits.
  • Collaborated with department managers to identify skill gaps and create targeted training plans.
  • Enhanced employee performance by implementing comprehensive training programs and workshops.
  • Developed job-specific competencies and performance standards.
  • Provided coaching and mentoring to employees.
  • Managed a team of trainers, ensuring consistent delivery of high-quality instruction and content.

Fitness Coach

TruFusion
11.2022 - Current
  • Oversaw fitness areas with practiced eye for safety or training issues.
  • Designed innovative fitness plans to keep clients engaged.
  • Promoted safe and inclusive environment for club clients and members.
  • Assisted with marketing and promoting of classes and services.
  • Maintained clean and organized workout environment to enhance overall fitness experience.
  • Developed strong member relationships with caring and collaborative approach.
  • Encouraged participants to stay motivated and reach fitness goals.
  • Stayed up-to-date on industry trends and techniques, continually refining personal training skills for maximum results.
  • Educated clients on proper exercise technique, reducing the risk of injury while maximizing workout effectiveness.
  • Used music to motivate and energize classes.
  • Promoted fitness classes to boost gym attendance.
  • Stayed current with CPR and first aid certification to provide emergency response in case of injury.
  • Facilitated ongoing communication between trainers, staff, and management to maintain a cohesive team environment focused on delivering quality service.
  • Collaborated with other fitness professionals to develop innovative and engaging group exercise programs.
  • Collaborated with other fitness professionals to develop and implement new programs.

Hip Hop Dance Instructor

Chrissy's Dance Academy
05.2022 - Current
  • Collaborated with community arts organizations to bring real-world experiences into classrooms and provide students with opportunities for learning and growth.
  • Motivated and encouraged students to practice dance routines to work toward set goals.
  • Fostered love for art and learning to inspire students to pursue passions and interests.
  • Assisted in organizing school-wide performances, showcasing the talents of dedicated hip hop dancers.
  • Communicated with parents to maintain regular communication about student progress and any concerns.
  • Actively participated in staff meetings and professional development sessions, contributing to the ongoing improvement of the dance department.
  • Taught and explained choreography by breaking down steps and demonstrating moves.
  • Created supportive and inclusive learning environments to foster positive classrooms that support student growth and learning.
  • Promoted creative expression to encourage students to explore dance as art and self expression through movement.
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Continually updated personal knowledge of industry trends by attending workshops, conferences, and master classes taught by renowned professionals.
  • Established a positive classroom environment that fostered creativity and teamwork among students.
  • Collaborated with fellow instructors on interdisciplinary projects, integrating dance elements with other art forms for a comprehensive learning experience.

Concierge Team Member

TruFusion
05.2021 - Current
  • Greeting and checking in members and guests.
  • Answering phone inquiries and providing customer service.
  • Scheduling appointments and classes.
  • Processing payments and maintaining accurate records.
  • Assisting with membership sales and renewals.
  • Updating member information in the database.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
  • Welcomed customers with friendly greeting, answered general questions, gave tours of facility in order to guide to membership purchase.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Trained new sales representatives on company policies, product offerings, and best practices for success in a competitive industry.
  • Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
  • Improved member retention rates by proactively connecting with members and providing timely solutions to concerns or requests.
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.

Professional Dancer

Independent Contracting
01.2020 - Current
  • Professionally performed hip hop for live events and films.
  • Performed in multiple roles by attending daily rehearsals to perfect execution of dance movements.
  • Progressed quickly by mastering challenging choreography and routines.
  • Participated in numerous dance competitions and shows to demonstrate technique and artistry.
  • Maintained a professional attitude and work ethic during long rehearsals and performances.
  • Worked as an assistant choreographer on various productions, creating smooth transitions between scenes and a cohesive overall visual presentation.
  • Created and implemented creative dance routines for different projects.
  • Mentored aspiring dancers by sharing expertise and providing constructive feedback during practice sessions, fostering skill development and growth.
  • Expanded creative repertoire by participating in workshops led by top choreographers, enhancing personal skills while adding value to the team''s collective abilities.
  • Developed professional relationships with different dance professionals, choreographers, and performers by actively listening and effectively communicating.
  • Managed tight rehearsal schedules and deadlines effectively, ensuring timely delivery of high-quality performances for clients'' events.
  • Maintained peak physical condition through rigorous training regimes, ensuring optimal performance levels during demanding schedules.
  • Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
  • Taught dance classes to children and adults of different skill levels.

Cleaning Team Leader

TruFusion
10.2021 - 10.2023
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Supervised ongoing daily production phases.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Increased employee performance through effective supervision and training.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Adhered to safety protocols by enforcing proper equipment usage.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Collaborated with management to develop long-term strategies for housekeeping and janitorial department.
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
  • Communicated repair needs to maintenance staff.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Coordinated with outside vendors to provide supplies and equipment for staff.

Bartender

Burnhouse
04.2022 - 09.2022
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed strict recipes and drink measurements to minimize product used.

Warehouse Associate

Amazon
06.2020 - 03.2021
  • Managed warehouse operations and verified proper shipment procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Maintained clean, orderly work environment free of hazards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Volleyball Coach

San Antonio Magic
01.2014 - 03.2020
  • Developed and implemented useful and progressive training plans to improve skills of athletes of all ages and abilities.
  • Researched latest industry trends and developments to keep abreast of best practices.
  • Achieved consistent tournament success with strong preparation strategies that emphasized physical conditioning and mental resilience.
  • Worked individually with players when struggling to enhancer confidence and strengthen court skills.
  • Enhanced team performance by developing and implementing strategic training plans.
  • Monitored and evaluated performance of athletes to identify weaknesses and provide feedback for further improvement.
  • Consistently recognized as one of the top club programs in the region, resulting from a strong focus on player development and competitive success.
  • Prepared athletes for special competitions and tournaments.
  • Stretched, warmed up, and completed conditioning exercises properly to reduce injuries.

Education

Bachelor of Science - Athletic Medicine

The University of Texas At San Antonio
San Antonio, TX
06.2019

Skills

  • Work Coordination
  • Clear Communication
  • Special Needs Clientele
  • Planning and scheduling
  • Employee Performance Reviews
  • Data organization
  • Inventory Management
  • Customer Targeting
  • Market Research
  • Product Sales
  • Sales Quota Achievement
  • Service Sales

Timeline

Employee Training Coordinator

TruFusion
07.2023 - Current

Fitness Coach

TruFusion
11.2022 - Current

Hip Hop Dance Instructor

Chrissy's Dance Academy
05.2022 - Current

Bartender

Burnhouse
04.2022 - 09.2022

Cleaning Team Leader

TruFusion
10.2021 - 10.2023

Concierge Team Member

TruFusion
05.2021 - Current

Warehouse Associate

Amazon
06.2020 - 03.2021

Professional Dancer

Independent Contracting
01.2020 - Current

Volleyball Coach

San Antonio Magic
01.2014 - 03.2020

Bachelor of Science - Athletic Medicine

The University of Texas At San Antonio

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