James Sawyers
Lexington,KY
Summary
Energetic supervisor successful at motivating and building positive team dynamics to accomplish goals. Dedicated to open, communicative culture where employees feel empowered to contribute to the company's success.
Overview
12
12
years of professional experience
Work History
Supervisor
Big Ass Fans
Lexington, KY
01.2023 - Current
- Reviewed completed work to verify consistency, quality, and conformance.
- Monitored employee productivity to provide constructive feedback and coaching.
- Completed day-to-day duties accurately and efficiently.
- Collaborated with other departments like accounting, production, and shipping to ensure business and customer needs were met.
Sales Operations Coordinator
Big Ass Fans
Lexington, KY
01.2016 - 01.2023
- Acted as a liaison between the Sales Team and other departments within the organization ensuring the smooth flow of the sales process.
- Assisted customers with post-purchase inquiries and provided updates on shipping and order status.
- Ensured that all incoming calls were answered promptly and professionally.
- Coordinated with other departments to resolve any issues related to customer orders.
- Provided support to management staff.
Production Worker
Big Ass Fans
Lexington, KY
03.2014 - 01.2016
- Assembled components into finished product and performed quality inspection to clear for shipment.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Collaborated with team members to meet daily production goals.
- Performed quality control checks on assembled items.
Assistant Manager
Foot Locker
Lexington
08.2011 - 02.2015
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Top in sales for the year (2013)
- Provide assistance to customers while processing their purchases efficiently
- Demonstrated knowledge of products and a welcoming attitude towards customers
- Learned multiple management skills such as maintaining inventory, hiring employees and how to coach employees
- Strengthened leadership skills
- Resolve customer complaints regarding sales and service.
Education
Tates Creek High School
01.2009
Skills
- Effective leadership and communication skills
- Customer service
- Problem solver
- Proficient in multiple CRM systems such as SalesForce and Epicore
Timeline
Supervisor
Big Ass Fans
01.2023 - Current
Sales Operations Coordinator
Big Ass Fans
01.2016 - 01.2023
Production Worker
Big Ass Fans
03.2014 - 01.2016
Assistant Manager
Foot Locker
08.2011 - 02.2015
Tates Creek High School