James Segreto
North Haledon,NJ
Summary
Accomplished Sales Consultant and Fleet Manager at FETTE INFINITI, adept in client retention, proficient in Dealer Track and CDK. Demonstrated expertise in enhancing customer satisfaction and maintaining competitive edge through strategic market analysis. Excelled in team training, showcasing a professional demeanor and exceptional organizational skills. Proven track record in fostering significant client relationships and driving brand engagement.
Overview
6
6
years of professional experience
Work History
Sales Consultant/ Fleet - F&I Manager
FETTE INFINITI
Clifton, NJ
09.2021 - Current
- Delivered comprehensive product information, addressing customer inquiries on features, prices, and availability with a focus on enhancing their understanding and satisfaction.
- Managed fleet/broker department operations, overseeing deals from initiation to delivery, including scheduling and ensuring client satisfaction.
- Monitored competitor activity and pricing strategies, making strategic adjustments to maintain competitiveness.
- Represented Fette Auto Group and the Infiniti brand at sponsored events, contributing to brand visibility and engagement.
- Maintained accurate records of all sales activities in the CRM system.
- Resolved customer complaints and inquiries promptly, ensuring a positive experience, and bolstering customer relations.
Merchandising Specialist
Red Line Automotive Merchandising
Haddonfield, NJ
05.2021 - 09.2021
- Photographed and uploaded images of various vehicle brands to be displayed on dealership websites.
- Generated and ensured accuracy of car features and pricing on window stickers daily.
- Distributed daily inventory reports to managers of various dealerships.
- Proficient in inventory management software.
Freelance Photographer
Self-employed
North Haledon , NJ
01.2021 - 09.2021
- Organized photo shoots, including scheduling and equipment setup, while collaborating with clients to meet their specifications.
- Utilized Adobe Lightroom to manipulate and perform color balance to photos, contributing to client satisfaction of final images.
District Leader
PRIMERICA FINANCIAL SERVICES LIMITED
Oakland, NJ
07.2019 - 11.2020
- Provided comprehensive financial services as a District Leader at Primerica Financial, specializing in offering expert guidance on life insurance and investment policies.
- Conducted thorough policy reviews with clients, identifying potential flaws and ensuring a clear understanding of available options for informed decision-making.
- Led recruitment and training initiatives for new agents, supporting their goals and aligning them with the success-oriented culture of Primerica Financial Services.
Education
High School Diploma -
Passaic County Technical School
Wayne, New Jersey06.2019
Skills
- Competitive & Goal-Oriented
- Client retention
- Lead/Customer follow-up
- Product Demonstrations
- Customer service
- Calm under pressure
- Team training and development
- Proficient in Dealer Track
- Event Networking
- Professional Demeanor
- Building Rapport
- Organization
- Friendly and Enthusiastic
- Proficient in CDK
Timeline
Sales Consultant/ Fleet - F&I Manager
FETTE INFINITI
09.2021 - Current
Merchandising Specialist
Red Line Automotive Merchandising
05.2021 - 09.2021
Freelance Photographer
Self-employed
01.2021 - 09.2021
District Leader
PRIMERICA FINANCIAL SERVICES LIMITED
07.2019 - 11.2020
High School Diploma -
Passaic County Technical School
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