James Serino
Manager/Consultant
Lowell,MA
Summary
29 Years of real estate experience, over 1000 homes sold.
Managerial real estate experience 5 + years
Expert negotiator
Centurion Office Manager ( top award for Century 21)
Overview
22
22
years of professional experience
Work History
Realtor/Consultant
Laer Realty Partners
Chelmsford, MA
04.2006 - 02.2023
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Coordinated appointments to show tenants and buyers prospective homes.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Negotiated, facilitated, and managed real estate transactions.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
- Presented purchase offers to sellers for consideration.
- Generated leads for sales and rental properties through cold calls and referrals.
- Increased sales by 50%
Manager of Operations
Century 21 Dean
Westford Ma
01.2001 - 04.2006
- Developed and implemented strategies to maximize customer satisfaction.
- Developed and maintained relationships with external vendors and suppliers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Raised property accuracy and accountability by creating new automated tracking method.
- Analyzed and reported on key performance metrics to senior management.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
Bachelor of Science - Health
U Mass
Lowell Ma05.2007
Associate of Science - Computer Programming
Northern Essex Community College
Haverhill, MA06.1994
Business Management - Business Administration And Management
North Shore Community College
Danvers, MA05.1976
Skills
- Commercial Real Estate
- Microsoft Office
- Financial Advisory
- Court-Appointed Mediation
- Prepare Purchase Offers
- Solicit Listings
- Real Estate Industry Understanding
- Client Management
- Senior Real Estate Specialist (SRES)
- Expert Closer
- Leasing and Sales
- Real Estate Development
- Foreclosures
- New Project Development
- Lead Follow-Up
- Investment Property Expertise
- Marketing Strategy Development
- Home Inspections
- REO and Foreclosure Specialist
Websites
Timeline
Realtor/Consultant
Laer Realty Partners
04.2006 - 02.2023
Manager of Operations
Century 21 Dean
01.2001 - 04.2006
Bachelor of Science - Health
U Mass
Associate of Science - Computer Programming
Northern Essex Community College
Business Management - Business Administration And Management
North Shore Community College