Summary
Overview
Work History
Education
Skills
Websites
Timeline
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James Serino

James Serino

Manager/Consultant
Lowell,MA

Summary

29 Years of real estate experience, over 1000 homes sold.

Managerial real estate experience 5 + years

Expert negotiator

Centurion Office Manager ( top award for Century 21)

Overview

22
22
years of professional experience

Work History

Realtor/Consultant

Laer Realty Partners
04.2006 - 02.2023
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Negotiated, facilitated, and managed real estate transactions.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Developed and presented proposals to clients to raise awareness of potential real estate investments.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Advised clients on market conditions and property value for informed decision-making.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
  • Presented purchase offers to sellers for consideration.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Increased sales by 50%

Manager of Operations

Century 21 Dean
01.2001 - 04.2006
  • Developed and implemented strategies to maximize customer satisfaction.
  • Developed and maintained relationships with external vendors and suppliers.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Analyzed and reported on key performance metrics to senior management.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Education

Bachelor of Science - Health

U Mass
Lowell Ma
05.2007

Associate of Science - Computer Programming

Northern Essex Community College
Haverhill, MA
06.1994

Business Management - Business Administration And Management

North Shore Community College
Danvers, MA
05.1976

Skills

  • Commercial Real Estate
  • Microsoft Office
  • Financial Advisory
  • Court-Appointed Mediation
  • Prepare Purchase Offers
  • Solicit Listings
  • Real Estate Industry Understanding
  • Client Management
  • Senior Real Estate Specialist (SRES)
  • Expert Closer
  • Leasing and Sales
  • Real Estate Development
  • Foreclosures
  • New Project Development
  • Lead Follow-Up
  • Investment Property Expertise
  • Marketing Strategy Development
  • Home Inspections
  • REO and Foreclosure Specialist

Timeline

Realtor/Consultant

Laer Realty Partners
04.2006 - 02.2023

Manager of Operations

Century 21 Dean
01.2001 - 04.2006

Bachelor of Science - Health

U Mass

Associate of Science - Computer Programming

Northern Essex Community College

Business Management - Business Administration And Management

North Shore Community College

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James SerinoManager/Consultant