Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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James Sheppard

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Risk Management position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Paralegal/Case Manager Specialist

LifeLaw Personal Injury
02.2022 - Current
    • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
    • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
    • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
    • Assisted counsel in preparing answers, providing documentation, and information for discovery request.

Field Services Specialist

Sandy City
10.2015 - 02.2022
  • Achieved high success rates in equipment repair, minimizing downtime for clients and maintaining optimal system performance.
  • Provided expert technical support to clients, ensuring timely resolution of issues and fostering long-term relationships.
  • Maintained detailed documentation of all service activities, allowing for accurate tracking of work performed and facilitating efficient billing processes.
  • Collaborated with cross-functional teams to develop comprehensive solutions, improving overall service quality for customers.
  • Conducted regular safety training sessions for team members, promoting a culture of workplace safety and minimizing risk of accidents or injuries.
  • Followed safety procedures to avoid injuries in field.

Education

Associate of Science - English

Salt Lake Community College
Salt Lake City, UT
05.2021

Skills

  • Legal Research
  • Proficient in MS Office
  • Case Management
  • Client Communication
  • Research and data collection
  • File Organization
  • Project Management
  • Risk Management
  • Attention to Detail

Certification

  • ARM (Associate in Risk Management) Designation
  • Water Distribution II and IV Certifications from the Department of Drinking Water

Languages

Spanish
Professional Working

Timeline

Paralegal/Case Manager Specialist

LifeLaw Personal Injury
02.2022 - Current

Field Services Specialist

Sandy City
10.2015 - 02.2022

Associate of Science - English

Salt Lake Community College

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James Sheppard